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Sykes Asia Incorporation
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Global Report Analyst
Sykes Asia Incorporation
Keyskills:
Report analytics, Power BI, SQL.
Summary:
Develops and automate various account level reports, extracts, consolidate, validate, and analyze data from multiple data sources and the accuracy of the reports.
Metro Manila / NCR
3-4 years
Apply
Share
Posted : July 2020
Technical Support
Sykes Asia Incorporation
Keyskills:
Technical Support, Tech Support, Sever Support Engineer
Summary:
Technical Support Associate mainly focused in Server.
Metro Manila / NCR
1-2 years
Apply
Share
Posted : July 2020
Technical Support Associate
Sykes Asia Incorporation
Keyskills:
Technical Support Associate
Summary:
Technical support role in a BPO set-up.
Metro Manila / NCR
1-2 years
Apply
Share
Posted : July 2020
[Pooling] Cantonese Bilingual Technical Representatives (B & M)
Sykes Asia Incorporation
Keyskills:
Mandarin, Chinese, Customer Service, Customer Support, Customer Service Executive, English Language
Summary:
To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations
Metro Manila / NCR
0-5 years
Apply
Share
Posted : July 2020
TEAM LEADER for Collections account (SYKES - WCC)
Sykes Asia Incorporation
Keyskills:
Team Leader, Team manager, TL, Group leader, TeamCoach, Collections
Summary:
As a Team Leader, you are expected to handle, support, develop and ensure the team is performing the desired level of service levels and meet or exceed SLAs.
Metro Manila / NCR
1-2 years
Apply
Share
Posted : July 2020
Team Leader for Collections - Business to Consumer (SYKES - WCC)
Sykes Asia Incorporation
Keyskills:
Team Leader, Team manager, TL, Group leader, TeamCoach, Collections
Summary:
As a Team Leader, you are expected to handle, support, develop and ensure the team is performing the desired level of service levels and meet or exceed SLAs.
Metro Manila / NCR
1-2 years
Apply
Share
Posted : July 2020
[Pooling] Thai Bilingual Representatives (WFH)
Sykes Asia Incorporation
Keyskills:
Customer Service, Thailand, English Language, Customer Care Executive, Customer Support, Customer Care, Customer Service Executive
Summary:
To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations
Metro Manila / NCR
0-5 years
Apply
Share
Posted : August 2020
[Pooling] Japanese Bilingual Representatives (B & M)
Sykes Asia Incorporation
Keyskills:
Japanese Language, English Language, Customer Support, Customer Service, Customer Support Executive
Summary:
To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations
Metro Manila / NCR
0-5 years
Apply
Share
Posted : August 2020
[Pooling] Mandarin Bilingual Technical Representatives (B & M)
Sykes Asia Incorporation
Keyskills:
Mandarin, Chinese, Customer Service, Customer Support, Customer Service Executive, English Language
Summary:
To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations
Metro Manila / NCR
0-5 years
Apply
Share
Posted : August 2020
Business Analyst (Six Sigma Certified - Black Belt)
Sykes Asia Incorporation
Keyskills:
Business Analyst, Minitab, Six Sigma, Six Sigma Certified, R Programming
Summary:
The Business Analyst I, Account Operations will be in charge of data analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.
Metro Manila / NCR
2-3 years
Apply
Share
Posted : August 2020
[Pooling] French Bilingual Representatives (WFH)
Sykes Asia Incorporation
Keyskills:
Mandarin, Chinese, English, Communication, English Language, Customer Support, Customer Service
Summary:
To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations
Metro Manila / NCR
0-5 years
Apply
Share
Posted : August 2020
Global Reports Analyst (Power BI and SQL)
Sykes Asia Incorporation
Keyskills:
VBA, SQL Queries, SQL, Power Bi, Excel, Excel VBA, Tableau Developer
Summary:
Global Reports Analyst is responsible in data management, from consolidation, analysis to reporting. The position requires advanced skills in excel, data visualization and data management.
Metro Manila / NCR
1-3 years
Apply
Share
Posted : August 2020
[Pooling] Vietnamese Bilingual Representatives (WFH)
Sykes Asia Incorporation
Keyskills:
Mandarin, Chinese, English, Communication, English Language, Customer Support, Customer Service
Summary:
To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations
Metro Manila / NCR
0-5 years
Apply
Share
Posted : August 2020
Reports Analyst
Sykes Asia Incorporation
Keyskills:
Reports Analysis
Summary:
This position will be in charge of global report analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.
Metro Manila / NCR
1-3 years
Apply
Share
Posted : August 2020
QA Analyst (open for experienced TSR / CSR)
Contract Jobs
Sykes Asia Incorporation
Keyskills:
Quality Analyst, QA, Quality Coach
Summary:
We are looking for 21 project based Quality Analysts to work from home! Open for experienced agents.
Metro Manila / NCR
1-3 years
Apply
Share
Posted : August 2020
Network Engineer
Sykes Asia Incorporation
Keyskills:
Network Engineer
Summary:
Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
Metro Manila / NCR
5-10 years
Apply
Share
Posted : August 2020
IT Security Engineer
Sykes Asia Incorporation
Keyskills:
IT Security Engineer
Summary:
Bachelor’s degree in Computer Science or Informaiton Security. 4 to 5 years related experience and/or training, or equivalent combination of education and experience. CHFI and CEH preferred. Str..
Metro Manila / NCR
4-5 years
Apply
Share
Posted : August 2020
Software Engineer
Sykes Asia Incorporation
Keyskills:
Software Engineer, Software Developer, Software programmer, Programmer
Summary:
We are looking for Software Engineers/Developers with at least 1 year of experience in any programming languages.
Metro Manila / NCR
1-9 years
Apply
Share
Posted : August 2020
Business Systems Analyst
Sykes Asia Incorporation
Keyskills:
Business Systems Analyst
Summary:
Helping the IS Team in the Business Systems Analysis role in Agile Methodology.
Metro Manila / NCR
2-4 years
Apply
Share
Posted : August 2020
Product Owner
Sykes Asia Incorporation
Keyskills:
Trello
Summary:
Manage the entire product life cycle from strategic planning to tactical activities for the digital service offerings
Metro Manila / NCR
2-5 years
Apply
Share
Posted : August 2020
Data Analytics Specialist
Sykes Asia Incorporation
Keyskills:
Data Analytics
Summary:
Must have at least 1 year experience in data mining, analysis and modelling Should have at least 1 year experience in BPO Industry Must be adept with R Programming, Minitab or any statisti..
Metro Manila / NCR
1-2 years
Apply
Share
Posted : August 2020
Bi Developer
Sykes Asia Incorporation
Keyskills:
Bi Developer
Summary:
Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Mathemati..
Metro Manila / NCR
1-2 years
Apply
Share
Posted : September 2020
QA Representative (Work from Home)
Sykes Asia Incorporation
Keyskills:
QA Representative
Summary:
With atleast six (6) months experience as QA Representative (preferrence) With atleast two (2) years contract center/BPO experience (required) Excellent documentation and reporting skills..
Metro Manila / NCR
0-1 years
Apply
Share
Posted : September 2020
Full Stack Developer
Sykes Asia Incorporation
Keyskills:
Full Stack Developer
Summary:
At least 2 years solid experience as Full Stack Developer, supporting internal and external projects. Demonstrate advanced analytical, troubleshooting and problem-solving skills. Experienced in C#..
Metro Manila / NCR
2-3 years
Apply
Share
Posted : September 2020
Data Analytics Specialist
Sykes Asia Incorporation
Keyskills:
Business Analyst, Minitab, R Programming, BPO, Call Center, Data Analysis, Statistical Analysis, Analytics
Summary:
The Data Analytics Specialist will be in charge of data analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.
Metro Manila / NCR
2-3 years
Apply
Share
Posted : September 2020
Quality Analyst (Project Based)
Sykes Asia Incorporation
Keyskills:
Customer Support, Customer Service, QA, Quality Analyst, Quality Assurance Analyst
Summary:
Part of the support team and will be focused mainly on ensuring that the account meets the quality monitoring goal set by the client.
Metro Manila / NCR
0-1 years
Apply
Share
Posted : September 2020
Quality Analyst
Sykes Asia Incorporation
Keyskills:
Customer Support, Customer Service, QA, Quality Analyst, Quality Assurance Analyst
Summary:
Part of the support team and will be focused mainly on ensuring that the account meets the quality monitoring goal set by the client.
Metro Manila / NCR
0-1 years
Apply
Share
Posted : September 2020
Power BI Developer
Sykes Asia Incorporation
Keyskills:
PowerBI
Summary:
This role will leverage data and analytics to create dynamic and visually appealing business intelligence reports and dashboards that facilitates business understanding, insight, and decision-maki..
Other - Philippines
2-3 years
Apply
Share
Posted : September 2020
Technical Support Consultant
Sykes Asia Incorporation
Keyskills:
Technical Support, TSR, Technical Support Executive, TSE, Customer Support, Technical Support Engineer, Helpdesk, Desktop Support, IT Helpdesk, TSA
Summary:
RPA Support Consultant begins her (or his) career in the exciting world of intelligent automation. Symphony provides hands-on training on different RPA tools before the Associate is placed in exci..
Metro Manila / NCR
2-5 years
Apply
Share
Posted : September 2020
Salesforce SME
Sykes Asia Incorporation
Keyskills:
Salesforce
Summary:
Sr Customer Service SME who conducts basic and comprehensive support tool related trainings
Metro Manila / NCR
1-3 years
Apply
Share
Posted : October 2020
Senior Auditor
Sykes Asia Incorporation
Keyskills:
Audit, Internal audit, Compliance
Summary:
To detect, prevent and minimize any action of risk, trends or attrition inside the company.
Metro Manila / NCR
3-5 years
Apply
Share
Posted : October 2020
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