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Senior Team Lead - Quality

Uber
Taguig Philippines
Not Specified

..About the Role.. At Uber, we are all about quality. Providing the best support for customers is a core feature of the Uber product experience. We are looking for an A-list individual to join our efforts. As a Senior Team Lead - Quality, you will c

Service Team Lead II - US&C Quality

Uber
Taguig Philippines
2-5 years

## ..About the Role.. As a Quality Senior Team Lead, you will contribute to Uber's goal of providing world-class email and phone support that's as seamless as the ride experience by identifying areas of opportunity and strengths through the Uber qual

COE Team Leader - Outreach Innovation (Clark)

Uber
Philippines
1-4 years

**About the Role** ** ** As a Team Leader in the Center of Excellence (COE), you will be responsible for the: * Overall KPI management of a team of Community Operations Specialists * Professional development, growth and coaching of Community Operatio

Customer Service Representative ANZ New Verticals Onboarding

Uber
Taguig Philippines
1-4 years

..About the Role.. The Onboarding Specialist owns the onboarding process of the merchant from start to finish. A few activities included (but not limited to) would be building the grocery range/menus, making outbound calls to help unblock merchants

COE Team Leader - Outreach Innovation (Clark)

Uber
Philippines
1-4 years

**About the Role** ** ** As a Team Leader in the Center of Excellence (COE), you will be responsible for the: * Overall KPI management of a team of Community Operations Specialists * Professional development, growth and coaching of Community Operatio

Sr. Data Analyst

Uber
Taguig Philippines
2-5 years

## About the Team The Global Service Design (GSD) Operations Insights team has been given the charge to build standardized data reporting and insights solutions for the Global COEs through the Fount program. The Fount program takes on 2 key value pro

Sr. Data Analyst - Global Service Insights

Uber
Taguig Philippines
2-5 years

## ..About the Role.. We are looking for an exceptional Data Analyst to join our Global Service Design- Operations Insights team to work with the global and regional COE programs and analytics & reporting teams. This role will help in processing data

Service Team Lead II - Lead Service Analyst

Uber
Taguig Philippines
2-3 years

..Service Team Lead II- Lead Service Analyst.. ..About the Team .. ..The Global Service Design (GSD) Operations Insights Team.. has been given the charge to build standardized data reporting and insights solutions for the Global COEs through the Fo

Customer Service Representative - US&C

Uber
Taguig Philippines
1-4 years

## ..About the Role.. You will be at the forefront of rebuilding Uber to be a brand not only known for its outstanding product, but for its incredible customer service. You will deliver only the best customer service for riders and partner drivers gl

Workforce Management Forecast Process Specialist

Uber
Taguig Philippines
2-5 years

Uber Centers of Excellence (COEs) are contact management centers dedicated to providing world-class customer support to riders and driver-partners 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles

Sr. Community Operations Manager I - CORE Support

Uber
Philippines
8-11 years

..About the Role.. We're looking for a Sr. Customer Support Manager, or Senior Community Operations Manager as it's known at Uber, to develop and lead support efforts for our Center of Excellence in CRK Uber COEs are contact management centers dedic

Workforce Management Forecast Process Specialist

Uber
Taguig Philippines
2-5 years

..About the Role.. At Uber, providing amazing support that establishes trust for riders and driver partners in our community is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed

COE Team Lead I - Restaurant Advanced Support

Uber
Philippines
2-5 years

..About the Team.. Uber Centers of Excellence (COEs) are contact management centers dedicated to providing world-class customer support to riders and driver-partners 24/7. At our COEs, we hire Community Support Representatives, Managers, and many oth

QA Specialist

Uber
Taguig Philippines
1-4 years

Uber Centers of Excellence (COEs) are contact management centers dedicated to providing world-class customer support to riders and driver-partners 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles

COE Team Lead - ANZ SORT

Uber
Taguig Philippines
1-4 years

## ..About Role.. We are looking for a team lead to support the ANZ Social Media Operations Response team. This person will be responsible for leading and running day-to-day responsibilities to ensure that all critical metrics and targets are met. Th

COE Team Lead I - US&C ASR

Uber
Philippines
2-5 years

..About the Role.. As a CAST Team Lead serving the US & Canada region, you will support, operate, scale and improve Community Operations with a heavy focus on performance & people management through data analytics and leading a team of individuals

Data Analyst II - A&R

Uber
Taguig Philippines
1-2 years

..About the Team.. The COE Analytics & Reporting team is responsible to build and maintain, daily, weekly and monthly reporting to the COE. One of the responsibilities of the COE A&R team is to detect optimization opportunities and work on process i

Senior Transition Specialist

Uber
Taguig Philippines
Not Specified

..About the Role.. We're looking for a Senior Migrations Specialist to lead a regional account's intake, transitions, and migrations requests. You will be closely working with several teams in the organization, ensuring that all members are aligned

Program Specialist

Uber
Philippines
Not Specified

..About the Role.. . Monitor, participate, and document process improvement projects to drive better performance and profitability. . Partner with Leadership Team to identify efficiency and cost savings projects to achieve strategic objectives. . Pro

Community Operations Manager - US&C - UGO

Uber
Philippines
3-6 years

..About the Role.. UGO is the newest line of business that would focus on getting back on line. We're looking for a Community Operations Manager to lead the the US&C UGO Team for our Center of Excellence, based out of Clark, that will be a strong t

COE Specialist II - ANZ Proactive SME

Uber
Taguig Philippines
Not Specified

## ..About the Role.. Support the team with policy updates, bugs, outages and tracking overall site level performance metrics. This role will mainly handle any consults or escalations (Phones or bliss) as they are expected to be the subject matter ex

COE Team Lead I - Freight TONU

Uber
Taguig Philippines
2-5 years

..About the Team.. Uber Centers of Excellence (COEs) are contact management centers dedicated to providing world-class customer support to riders and driver-partners 24/7. At our COEs, we hire Community Support Representatives, Managers, and many oth

GCC Real Time Analyst

Uber
Taguig Philippines
2-5 years

## ..About the Role.. #### ..The Real-Time Analyst (you!) is a critical component of support that will ensure our service providers, both internal and external, have the crucial data and reporting they need to best serve our customers in a timely man

Senior Support Specialist - U4B

Uber
Taguig Philippines
1-4 years

## ..About the Role.. To make sure that we provide best-in-class support to our customers, we need to ensure that we have specialists in all fields and subjects throughout the business. To support that vision, we are looking for an experienced Custom

HR Shared Services Specialist

Uber
Taguig Philippines
1-4 years

## ..About the Role.. The HR Shared Services Specialist position (also known as Service Team Analyst I) is an entry-level support position under the HRSS team of the Uber Center Of Excellence (COE) organization. HRSS Specialists are the frontline ope

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