Modify Search

Ticket Management Systems Jobs

Filter
93 Jobs

Mandarin Application Support Engineer

Accenture
Philippines
Not Specified

Job Description . Identify and solve issues within multiple components of critical business systems . Monitor the systems current state using different monitoring tools and report issues by following the defined escalation process . Perform reports

Skills :

Polish Application Support Engineer

Accenture
Philippines
Not Specified

Job Description . Identify and solve issues within multiple components of critical business systems . Monitor the systems current state using different monitoring tools and report issues by following the defined escalation process . Perform reports

Skills :

Global IT Service Desk Analyst

John Clements Consultants Inc
Cebu City Philippines
Not Specified

Role Purpose: Responsible for providing high level of customer experience and resolution from various communication channels: phone, chat, email and portal for first level IT technical support globally covering both internal and external users. R

Skills :

Business Operations Analyst II

JP Morgan Chase & Co.
Metro Manila / NCR
Not Specified

Job Description : This position is part of the Access Management Group (AMG) Center of Excellence (CoE) which provides role based access administration for CCB, Merchant Services, and Commercial Card. As a Business Ops Analyst you will be responsibl

Skills :

Project Analyst, Application Program

DHL
Philippines
5-8 years

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world A company that pioneered cross-border express delivery in 1969 and is now act

Skills :

System Operator (WPP Network)

Vestas Wind Systems
Philippines
2-3 years

System Operator (WPP Network) PH,Pasay City|Administrative|Full-Time| ID:22126 Remote Operations Center Manila is part of Vestas Global Service and is responsible for monitoring SCADA servers around the globe, ensuring data collection from wind parks

This position is responsible for leading a team of email and phone support for our client's customers. Specific Duties and Responsibilities: * Assume usual support duties * Conduct Zendesk Ticket review - regular tracking and checking * Cond

Operations Transition Management Associate

Meralco
Philippines Pasig City
2-3 years

JOB SUMMARY: * Evaluates Requests for Change (RFCs) tickets for correctness and completeness of data, risks and impact, schedule and interdependency to other systems. * Manages pre-Change Advisory Board (CAB) meetings with the technical teams,

System Operator

Vestas Wind Systems
Philippines
Not Specified

System Operator PH,Pasay City|Administrative|Full-Time| ID:20963 Remote Operations Center Manila supports: Day-to-day data collection of each and every turbine located in all wind parks across the globe. The team also handles the helpdesk support, da

Tech/Systems Support Analyst

IQVIA
Philippines Pasig City
4-7 years

JOB DESCRIPTION Role Purpose: Responsible for resolving incoming telephone and email requests within the agreed service levels as well as handling Level 1 escalations including medical emergency situations and handle any customer escalations. In add

Warehouse Dispatcher

Cloudstaff
Philippines
1-3 years

Job Description General Position Summary The Warehouse Dispatcher is primarily responsible for scheduling and assigning orders to order processors. They also communicate estimated shipping dates and monitor/track orders through the process. They als

HRIT Security Analyst (Workday)

Hindustan Unilever
Metro Manila / NCR Taguig
3-4 years

Main Purpose of the Job The Workday Security Analyst is responsible for the implementation of updates brought about by bi-annual releases and changes required by the users in the Workday system. This also includes access provision, impact assessment

IT Helpdesk L2 & L3

Techno Global Team
Philippines
Not Specified

We are looking for talented, experienced and self-motivated individuals to join our team. Are you ready to take this excellent opportunity in becoming TGT\u0027s Senior IT Support Engineer If you have a strong passion and drive to constantly challe

ASSET MANAGEMENT SPECIALIST

Lexmark
Philippines
3-6 years

, Key Roles and Responsibilities: * Actively manage customer asset data in the Asset Relationship Management System (ARMS) to support the timely delivery of printer consumables to MPS customers. * Generate timely and accurate billing detai

Incident Handling Analyst

CGI Philippines Incorporated
Canada Philippines
2-4 years

Position Description: The Incident Handling Analyst is a member of the CGI Global Advanced Threat Management Office overseeing Advanced Threat Management (ATM) activities with a worldwide virtual team of qualified and highly skilled analysts in CGI'

IT Service Desk Specialist

Continental AG
Manila Philippines
3-6 years

Description i. Request Management - receive, evaluate and when applicable fulfill IT-related requests submitted by existing end-users such as but not limited to: application access, new hardware, software installation, etc. ii. Incident Management -

Managed Services Engineer II

Cloudstaff
Manila Philippines
3-4 years

Job Description The leading provider of Managed IT Services to small and mid organizations. We help our customers leverage the power of information technology to achieve their goals by becoming their trusted IT ally. Since 1999, we have made IT mana

IT Service Desk Specialist

Continental AG
Manila Philippines
3-6 years

Description i. Request Management - receive, evaluate and when applicable fulfill IT-related requests submitted by existing end-users such as but not limited to: application access, new hardware, software installation, etc. ii. Incident Management -

Customer Support Engineer Lead

Boldr
Philippines
1-3 years

Role As a support engineer, you'll work closely with Enterprise customers by email, telephone, and using a ticketing system, to address their concerns. When customer support agents are unable to resolve a ticket, they'll escalate it to you to help wi

Implementation Engineer

Cloudstaff
Manila Philippines
3-4 years

Job Description The leading provider of Managed IT Services to small and mid organizations. We help our customers leverage the power of information technology to achieve their goals by becoming their trusted IT ally. Since 1999, we have made IT mana

Service Desk Representative

eTeam Workforce Pte Ltd
Manila Philippines
2-5 years

Job Description Responsibilities: * To provide 1st & 2nd line technical support answering support queries via phone, email, Chat and Web * To maintain a high degree of customer service for all support queries and adhere to all service manageme

IT Support Engineer

Eastvantage Business Solutions Inc.
Taguig Philippines
Not Specified

About the role: * Delivery of quality proactive managed services across client's base * Responding to, handling alerts, incidents, and escalated problems on a variety of platforms and supported networks from logon to the resolution * Network

Main Activities * Management of inbound customer tickets (calls and emails) in a high volume contact centre environment * Build rapport with customers quickly and provide an excellent customer experience on each interaction via phone and email

Technical Support Analyst - Quezon City, NCR

UnitedHealth Group
Quezon City Philippines
5-8 years

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about

Skills :

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about

Skills :

Know more banner-img