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Coach for Excellence

TELUS International Philippines Inc
Iloilo Philippines
Not Specified

Description and Requirements The Coach for Excellence (CfE) acts as the subject matter expert on TELUS International Philippines coaching excellence processes. He or she performs regular audits and provides feedback to the team leader coaching se

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Description and Requirements Position Summary: * Provides top quality customer service / technical support to all customers of the account / program. * Attends to customer queries, concerns and issues regarding services and/or sales

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Description and Requirements Essential Duties and Responsibilities: * Acts as a main point of contact on one or more ERP software configurations for projects that enhances the existing ERP products such as, but not limited to: *

Description and Requirements Functional Responsibilities * Leads and manages a team of CSR's in the optimal execution of call center operations activities (i.e.taking calls, addressing customer issues / complaints, placing sales orders).En

Description and Requirements Position Summary: The Creatives Officer will use their skill sets in the areas of videography, graphic design, art direction, facilities design, animation, and photography to sustain the brand standards and creative id

Description and Requirements Position Summary The IT Recruitment Manager leads a team of technical recruiters and also oversees the IT Sourcing Team. They ensure the effective and timely execution of plans and initiatives to ensure delivery of targ

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Description and Requirements Job Description Position Summary * Front line leader in the Talent Acquisition team. * They lead teams in two or more functional areas and help in the execution of tactical activities in each area

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Description and Requirements Join our team Are you looking for an opportunity to improve customer experience by helping to make our services and platforms more reliable A key part of the Reliability Center of Excellence, the Problem Management te

Operations Manager (Iloilo)

TELUS International Philippines Inc
Iloilo Philippines
Not Specified

Description and Requirements Position Summary Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations o

Description and Requirements Additional Job Description As a member of the Database Services team, the Oracle DBA (Database Administrator) will be responsible for supporting the operational elements of our customer's database infrastructure as we

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HR System Team Leader

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Additional Job Description Position Summary: The HR Analytics Team Leader is responsible for collecting and analyzing data to enable valuable and suitable business decisions. The role of this position is to lead those

LSLS (Iloilo)

TELUS International Philippines Inc
Iloilo Philippines
Not Specified

Description and Requirements 1. Planning and Preparing: . Creates lesson plans for training delivery . Reviews, evaluates and modifies, if necessary, the training curriculum (all training modifications must be approved by the client) . Prepares m

Description and Requirements * 3-5 years of recent digital security experience with formal security certification * Certified Information Systems Security Professional (CISSP), GIAC Web Application Penetration Tester (GWAPT), or Offensive Secu

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Operations Manager

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Position Summary Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations

Description and Requirements Job Description Qualifications: * Graduate of any Bachelor's degree or associate degree. * If undergraduate, must have completed 2 years in college (no back subjects) with at least 6 months of call center e

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Description and Requirements Position Summary The trainer's main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and th

Google Cloud Data Engineer

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements * Build analytics capabilities that utilize the data pipeline to provide actionable insights * Work with cross functional technology stakeholders to build the infrastructure required for optimal extraction

Description and Requirements About this Role: You will be a passionate advocate of people development and become subject matter experts in the evaluation of online videos. You will take a high degree of initiative & ownership to stay one step ahea

Description and Requirements Functional Responsibilities * Addresses the administrative needs of the account by coordinating with the Operations Management on account needs and goals. * Contributes to the attainment of optimum perf

Japanese Quality Analyst

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Position Summary The JAPANESE Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Cente

Description and Requirements Position Overview: Provides general administrative support and manages all transactional requirements of the various CBHRS functions, particularly for hr systems, payroll, benefits, helpdesk and travel. Provides standa

Description and Requirements Overview : * The Technical Project Manager is responsible for providing technical project planning, management and oversight for key initiatives and implementation projects, ensuring first that these initiatives and

Description and Requirements Position Summary The trainer's main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and

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Description and Requirements Position Summary * Ensures that occupational health and safety programs are in place to assess, reduce and communicate workplace risks, hazards and unsafe practices and to safeguard team members. * Ensures that a

Cloud Big Data Support

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Responsibilities: * Provide technical and developer support to customers using Cloud Platform products, solutions and APIs * Identify and document product bugs and feature requests and work with internal support t

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