84 TELUS International Philippines Inc Jobs and Careers

Working under TELUS Technology Excellence (CTE), the TELUS Event Management (TEM) team is responsible for managing and communicating major incidents in all parts of the TELUS data, voice and wireless networks.

Skills : Change Management , Problem Management , Incident Management , Release Management , Itil , Configuration Management

Application migration to the multi-cloud in the project delivery cycle with hands on experience migrating customers/projects to the cloud.

Skills : AWS , Azure , Gcp , Devops , Shell Scripting , Python

A Forecasting and Capacity Planner produces long & short term resource plans for frontline agent and seat resources.

Skills : Workforce Management , Workforce , Capacity Planning , Capacity Management , Incident Management

Acts as the liason between the Finance Department and Operations.
Responsible for timely and correct submission of deliverables as well as owning change management initiatives coming from Finance.

Skills : Workforce , Budgeting , Forecasting , Capacity Planning , billing model

Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes.

Skills : Service Desk , Service Desk Analyst , It Helpdesk , Technical Helpdesk , Technical Support

Are you interested in shaping the future of Artificial Intelligence Telus International is looking for efficient, result-oriented Software Senior QA Engineers who are capable of ensuring quality over delivery of high-level AI data solutions.

Skills : Manual Testing , Automation Testing

Performs daily checklist for global PABX network monitoring and administration activities utilizing specific PABX management tools (i.e. Avaya PABX, CMS). Isolates and resolves voice related problems to maintain the smooth and trouble-free call.

Skills : free switch , Avaya , SIG Protocol , VOIP , Open Source , Asterisk

The Learning Services Learning Specialist's main objective is to prepare Service Desk Analysts to perform their job effectively.

Skills : Training And Development , Training Manager , Learning & Development , Trainer , Service Desk Analyst

We are hiring for Manila and Iloilo

Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes.

Skills : Service Desk Analyst

The Japanese Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis.

Skills : Japanese Language , quality analyst

Systems Security Officer for Audit, Risk & Compliance

Skills : System Security , System Integration

Experience identifying, investigating, and resolving Discovery issues with working knowledge of UNIX server,

Skills : Service now , Snow , Sql

Design, code, test and debug software of high complexity

Skills : ASP.NET Core Framework (>4.5 version) o RDBMS , SQL Hadoop HIVE , and Bigquery o Web Service development

Be involved in all aspects of the Agile project life cycle, from the initial kickoff through the requirements analysis, design

Skills : ASP.NET Core Framework (>4.5 version) o RDBMS , SQL Hadoop HIVE , and Bigquery o Web Service developmen

The Creatives Officer will use their skill sets in the areas of videography, graphic design, art direction, facilities design, animation, and photography to sustain the brand standards and creative identity of TELUS International.

Skills : Creative Head , Graphic Designer , Video Editor

The Corporate Communications Officer develops and delivers effective communications strategies to internal and external stakeholders utilizing different forms of communication channels.

Skills : Corp Communications , Strategic Planning , Media Planning , Strategy Planning , Business Planning , Corporate Strategy

The Communications Senior Team Leader supports the Communications Manager in developing and implementing internal and external communication strategies in support of specific communication solutions needs.

Skills : Marketing Communication , Team Leader

Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client.

Skills : TL , TeamCoach , Operations , Team Leader

Implementation of new requirements and production support for own projects and existing tools

Skills : MEAN/MERN , Nodejs , Javascript

Develop and maintain functional and fast responsive web/mobile applications, Develop reusable code

Skills : Java , Spring , Microservices

In this role, the identified candidate supports end user customers via Chat and/or Voice, Email and Social Media. The resource will represent and protect the Customer's brand, ensuring each end user customer connection is professional and accurate.

Skills : Japanese Language , TSR , Customer Experience , Technical Support Representative

Work location: Ortigas (Temporary WFH)
Schedule: Shifting

Skills : Weblogic , Websphere

Strong experience in React, Redux, and Javascript

Skills : Javascript , Redux , React

Develop and maintain functional and fast responsive web/mobile applications, Develop reusable code

Skills : Java , Spring , Microservices

Develop and maintain functional and fast responsive web/mobile applications, Develop reusable code

Skills : Java , Spring , Microservices