Working under TELUS Technology Excellence (CTE), the TELUS Event Management (TEM) team is responsible for managing and communicating major incidents in all parts of the TELUS data, voice and wireless networks.
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Application migration to the multi-cloud in the project delivery cycle with hands on experience migrating customers/projects to the cloud.
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A Forecasting and Capacity Planner produces long & short term resource plans for frontline agent and seat resources.
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Acts as the liason between the Finance Department and Operations.
Responsible for timely and correct submission of deliverables as well as owning change management initiatives coming from Finance.
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Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes.
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Are you interested in shaping the future of Artificial Intelligence Telus International is looking for efficient, result-oriented Software Senior QA Engineers who are capable of ensuring quality over delivery of high-level AI data solutions.
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Performs daily checklist for global PABX network monitoring and administration activities utilizing specific PABX management tools (i.e. Avaya PABX, CMS). Isolates and resolves voice related problems to maintain the smooth and trouble-free call.
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The Learning Services Learning Specialist's main objective is to prepare Service Desk Analysts to perform their job effectively.
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We are hiring for Manila and Iloilo
Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes.
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The Japanese Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis.
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Systems Security Officer for Audit, Risk & Compliance
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Experience identifying, investigating, and resolving Discovery issues with working knowledge of UNIX server,
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Design, code, test and debug software of high complexity
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Be involved in all aspects of the Agile project life cycle, from the initial kickoff through the requirements analysis, design
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The Creatives Officer will use their skill sets in the areas of videography, graphic design, art direction, facilities design, animation, and photography to sustain the brand standards and creative identity of TELUS International.
The Corporate Communications Officer develops and delivers effective communications strategies to internal and external stakeholders utilizing different forms of communication channels.
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The Communications Senior Team Leader supports the Communications Manager in developing and implementing internal and external communication strategies in support of specific communication solutions needs.
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Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client.
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Implementation of new requirements and production support for own projects and existing tools
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Develop and maintain functional and fast responsive web/mobile applications, Develop reusable code
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In this role, the identified candidate supports end user customers via Chat and/or Voice, Email and Social Media. The resource will represent and protect the Customer's brand, ensuring each end user customer connection is professional and accurate.
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Work location: Ortigas (Temporary WFH)
Schedule: Shifting
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Strong experience in React, Redux, and Javascript
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Develop and maintain functional and fast responsive web/mobile applications, Develop reusable code
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Develop and maintain functional and fast responsive web/mobile applications, Develop reusable code
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