The Five9 Technical Trainer is responsible for the delivery of technical training on Five9’s Cloud Contact Center solution and its add-on services. Training is conducted for employees and partners via virtual classroom/remote training and in-person
The Lead Salesforce role will be responsible for building and mentorship for a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.
Designing technical manuals and training modules, focused on Java, .Net, Spring, Hibernate, Database (MySQL, MSSQL or Oracle, etc.), Scripting etc. Performing regular role-specific trainings on tools and programs.
A Technical Engineer is usually hired by businesses to maintain their computer hardware and software systems. Their skills assist the company in resolving technical issues concerning customer's accounts or company software infrastructure
• Responsible for sourcing and networking of IT roles • Administration of candidate hiring process including call outs and screening interviews • Ensure regular endorsement and submission of candidates to hiring managers • Handle job offers
The Technical Support Engineer will play a key role in evaluating, troubleshooting and quickly resolving technical concerns and questions with the product. TSE will provide support through various channels via email and phone.
The successful candidate will provide first-level (Tier 1) user and technical support and services to users of IOM’s corporate applications and infrastructure worldwide, promoting a client and service-oriented approach.