As a IT Technical Support Representative you will be responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees.
Our certified consultants are able to assess vulnerabilities in your infrastructure, and device or configuration, by using a wide range of penetration testing, social engineering techniques and physical security assessments.
You will be responsible for designing persuasive approaches and proposals to convert potential clients into new customers. You will be actively working with key stakeholders to come up with new strategies to ensure the achievement of company goals.
Under the direction of Team Lead or Supervisor, the Technical Support Engineer is mainly tasked to answer and assist their support groups in providing resolutions for technical queries. They also assist in implementing process improvemen
Under the direction of Team Lead or Supervisor, the Technical Support Engineer is mainly tasked to provide customer support for Rosemount Analytical and Detection - Gas Chromatograph through proposal and quote generation and answering su