Provide first level support through user calls through IVR, email-queues, ITSM tool, Skype-Chat
Awareness to ServiceNow ITSM tools or Remedy or HPSM or CA-ServiceDesk
To keep affected users informed about the progress
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Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA. Performs phone, remote and email support
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Will remotely install, troubleshoot and configure computer hardware, software, systems, networks, printers, and scanners
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Urgent hiring, open for fresh graduates
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Serve as support of contact for customers seeking technical assistance.
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Attends to clients’ inquiries and complaints regarding company related equipment and applications via phone calls and emails.
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Currently looking for Onsite Engineers to be part of our growing team!
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Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely iden
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Point of contact to support service users and customers reporting issues, requesting access, information or other services.
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Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes.
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Sr. NOC Engineer monitors networks and servers Infrastructure from a central location. They surveil the IT environment and ensure that the uptime and connectivity of the IT systems are seamless 24X7. They analyze problems, perform basic troubleshot
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ASAP!
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Entry and point of contact for all users, to support service users and customers reposting issues, information, access or other services.
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We are looking for a talented, diligent system administrator to work with one of our clients in Australia. If you're hard-working and dedicated, this is a perfect place to grow your career.
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Position Overview
The IT Service Desk Representative is responsible for support of all desktop hardware, software, and telecommunications equipment.
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The successful candidate will provide second-level (Tier 2) user and technical support and services to users of IOM’s corporate applications and infrastructure worldwide.
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- Will receive Incoming Calls to support users having technical Issues with their computers & Printers
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-Will receive Incoming Calls to support users having technical Issues with their computers & Printers
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Qualifications: * Candidate must at least completed 2 years of college education any field. * At least 6 months of working experience in the Technical Support field is required for this position. * Preferably 1-4 Yrs Experienced Employees sp
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Urgent hiring
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Job Description : NOC Engineer.P1 TTEC is seeking a NOC Engineer to join the IT Team. We're a global company that is 46,000+ employees strong. Together, we are transforming the world of customer experience by helping our clients design and deliver s
Service desk analysts are primarily responsible for providing first level support through handling incoming queries and help requests from end users, either via email or over the phone, using request fulfillment and incident management processes
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SERVICE DESK ANALYST
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Job Description * Perform the daily IT supporting duties by providing the IT helpdesk and technical support to all users of the company, in Philippines and Asia region. * Helps in upgrading/migrating systems and software as needed to ensure sec
Job Description * Perform the daily IT supporting duties by providing the IT helpdesk and technical support to all users of the company, in Philippines and Asia region. * Helps in upgrading/migrating systems and software as needed to ensure sec