To detect, prevent and minimize any action of risk, trends or attrition inside the company.
Skills :
Sr Customer Service SME who conducts basic and comprehensive support tool related trainings
Skills :
The Technical Trainer will develop internal employees with specific or high skills set for advance networking positions to support future growth and demonstrate mid and long commitment to network related accounts.
Skills :
To assure we can internally develop employees with specific or high skills set for advance networking positions to support future growth and demonstrate mid and long commitment to network related accounts.
Skills :
Technical and Warranty support for processors, motherboards, server and networking products through phone, email and chat. Technical in nature, troubleshoots and provides customer service. Mix of voice and non-voice support.
Skills :
RPA Support Consultant begins her (or his) career in the exciting world of intelligent automation. Symphony provides hands-on training on different RPA tools before the Associate is placed in exciting client facing projects.
Skills :
This role will leverage data and analytics to create dynamic and visually appealing business intelligence reports and dashboards that facilitates business understanding, insight, and decision-making shared with business owners and clients.
Skills :
Part of the support team and will be focused mainly on ensuring that the account meets the quality monitoring goal set by the client.
Skills :
Part of the support team and will be focused mainly on ensuring that the account meets the quality monitoring goal set by the client.
Skills :
The Data Analytics Specialist will be in charge of data analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.
Skills :
At least 2 years solid experience as Full Stack Developer, supporting internal and external projects. Demonstrate advanced analytical, troubleshooting and problem-solving skills. Experienced in C#, ASP.Net MVC and JavaScript (ReactJS).
Skills :
With atleast six (6) months experience as QA Representative (preferrence) <br> With atleast two (2) years contract center/BPO experience (required) <br> Excellent documentation and reporting skills: preferably proficient in working with MS Word, Excel and P
Skills :
Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Mathematics or equivalent.<br> Required skill(s): Olap cubes, SSRS, SSIS
Skills :
To plan, coordinate, and direct highly motivated team members as to pursue delivery of quality support services in the account
Skills :
To plan, coordinate, and direct highly motivated team members as to pursue delivery of quality support services in the account by complying the metrics goal.
Skills :
To assure integrity of data sources, relevance of data used, and consistency of the report formats across the account; moreover, he/she must aggressively pursue opportunities for account, site and/or corporate business growth.
Skills :
Must have at least 1 year experience in data mining, analysis and modelling<br> Should have at least 1 year experience in BPO Industry<br> Must be adept with R Programming, Minitab or any statistical software<br> Able to clearly and fluently translate tech
Skills :
Manage the entire product life cycle from strategic planning to tactical activities for the digital service offerings
Skills :
Helping the IS Team in the Business Systems Analysis role in Agile Methodology.
Skills :
We are looking for Software Engineers/Developers with at least 1 year of experience in any programming languages.
Skills :
Bachelor’s degree in Computer Science or Informaiton Security.<br> 4 to 5 years related experience and/or training, or equivalent combination of education and experience.<br> CHFI and CEH preferred. Strong analytical and diagnostic skills
Skills :
Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
Skills :
We are looking for 21 project based Quality Analysts to work from home! Open for experienced agents.
Skills :
This position will be in charge of global report analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.
Skills :
To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations
Skills :