sykes asia incorporation Jobs & Career

RPA Support Consultant begins her (or his) career in the exciting world of intelligent automation. Symphony provides hands-on training on different RPA tools before the Associate is placed in exciting client facing projects.

Skills : TSR , TSE , Customer Support , Helpdesk , Tsa , Technical Support , Technical Support Executive , Technical Support Engineer , Desktop Support , It Helpdesk

The Data Analytics Specialist will be in charge of data analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.

Skills : Business Analyst , Minitab , Bpo , Call Center , Data Analysis , Analytics , R Programming , Statistical Analysis

To detect, prevent and minimize any action of risk, trends or attrition inside the company.

Skills : Audit , Internal Audit , Compliance

Technical and Warranty support for processors, motherboards, server and networking products through phone, email and chat. Technical in nature, troubleshoots and provides customer service. Mix of voice and non-voice support.

Skills : TSE , Helpdesk , Technical Troubleshooting , Bpo , Technical Support , Tech Support , Technical Support Executive , Technical Support Engineer , Desktop Support , It Helpdesk

We are looking for 21 project based Quality Analysts to work from home! Open for experienced agents.

Skills : Quality Coach , Quality Analyst , Qa

Part of the support team and will be focused mainly on ensuring that the account meets the quality monitoring goal set by the client.

Skills : Customer Support , Customer Service , Qa , Quality Analyst , Quality Assurance Analyst

Part of the support team and will be focused mainly on ensuring that the account meets the quality monitoring goal set by the client.

Skills : Customer Support , Customer Service , Qa , Quality Analyst , Quality Assurance Analyst

With atleast six (6) months experience as QA Representative (preferrence) <br> With atleast two (2) years contract center/BPO experience (required) <br> Excellent documentation and reporting skills: preferably proficient in working with MS Word, Excel and P

Skills : QA Representative

Must have at least 1 year experience in data mining, analysis and modelling<br>  Should have at least 1 year experience in BPO Industry<br>  Must be adept with R Programming, Minitab or any statistical software<br>  Able to clearly and fluently translate tech

Skills : Data Analytics

This position will be in charge of global report analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.

Skills : reports analysis

To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations

Skills : Mandarin , Chinese , English , Communication , English Language , Customer Support , Customer Service

To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations

Skills : Customer Service , Thailand , English Language , Customer Care Executive , Customer Support , Customer Care , Customer Service Executive

To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations

Skills : Japanese Language , English Language , Customer Support , Customer Service , Customer Support Executive

As a Team Leader, you are expected to handle, support, develop and ensure the team is performing the desired level of service levels and meet or exceed SLAs.<br>

Skills : TL , Group Leader , TeamCoach , Collections , Team Leader , Team Manager

As a Team Leader, you are expected to handle, support, develop and ensure the team is performing the desired level of service levels and meet or exceed SLAs.<br>

Skills : TL , Group Leader , TeamCoach , Collections , Team Leader , Team Manager

To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations

Skills : Mandarin , Chinese , Customer Service , Customer Support , Customer Service Executive , English Language

Technical support role in a BPO set-up.

Skills : Technical Support Associate

Technical Support Associate mainly focused in Server.

Skills : Sever Support Engineer , Technical Support , Tech Support

Develops and automate various account level reports, extracts, consolidate, validate, and analyze data from multiple data sources and the accuracy of the reports.

Skills : Report analytics , SQL. , Power Bi

Global Reports Analyst is responsible in data management, from consolidation, analysis to reporting. The position requires advanced skills in excel, data visualization and data management.

Skills : Tableau Developer , Vba , Sql Queries , Sql , Power Bi , Excel , Excel Vba

To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations

Skills : Mandarin , Chinese , English , Communication , English Language , Customer Support , Customer Service

The Business Analyst I, Account Operations will be in charge of data analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.

Skills : Business Analyst , Minitab , Six Sigma , Six Sigma Certified , R Programming

To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations

Skills : Mandarin , Chinese , Customer Service , Customer Support , Customer Service Executive , English Language

Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.

Skills : Network Engineer

To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations

Skills : Japanese Language , English Language , Customer Support , Customer Service , Customer Support Executive