sykes asia incorporation Jobs & Career

To detect, prevent and minimize any action of risk, trends or attrition inside the company.

Skills : Audit , Internal Audit , Compliance

Sr Customer Service SME who conducts basic and comprehensive support tool related trainings

Skills : Salesforce

The Technical Trainer will develop internal employees with specific or high skills set for advance networking positions to support future growth and demonstrate mid and long commitment to network related accounts.

Skills : CCNA Trainer , Ccna , Cisco

To assure we can internally develop employees with specific or high skills set for advance networking positions to support future growth and demonstrate mid and long commitment to network related accounts.

Skills : Ccna , Cisco , Technical Trainer

Technical and Warranty support for processors, motherboards, server and networking products through phone, email and chat. Technical in nature, troubleshoots and provides customer service. Mix of voice and non-voice support.

Skills : TSE , Helpdesk , Technical Troubleshooting , Bpo , Technical Support , Tech Support , Technical Support Executive , Technical Support Engineer , Desktop Support , It Helpdesk

RPA Support Consultant begins her (or his) career in the exciting world of intelligent automation. Symphony provides hands-on training on different RPA tools before the Associate is placed in exciting client facing projects.

Skills : TSR , TSE , Customer Support , Helpdesk , Tsa , Technical Support , Technical Support Executive , Technical Support Engineer , Desktop Support , It Helpdesk

This role will leverage data and analytics to create dynamic and visually appealing business intelligence reports and dashboards that facilitates business understanding, insight, and decision-making shared with business owners and clients.

Skills : Powerbi

Part of the support team and will be focused mainly on ensuring that the account meets the quality monitoring goal set by the client.

Skills : Customer Support , Customer Service , Qa , Quality Analyst , Quality Assurance Analyst

Part of the support team and will be focused mainly on ensuring that the account meets the quality monitoring goal set by the client.

Skills : Customer Support , Customer Service , Qa , Quality Analyst , Quality Assurance Analyst

The Data Analytics Specialist will be in charge of data analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.

Skills : Business Analyst , Minitab , Bpo , Call Center , Data Analysis , Analytics , R Programming , Statistical Analysis

At least 2 years solid experience as Full Stack Developer, supporting internal and external projects. Demonstrate advanced analytical, troubleshooting and problem-solving skills. Experienced in C#, ASP.Net MVC and JavaScript (ReactJS).

Skills : Full Stack Developer

With atleast six (6) months experience as QA Representative (preferrence) <br> With atleast two (2) years contract center/BPO experience (required) <br> Excellent documentation and reporting skills: preferably proficient in working with MS Word, Excel and P

Skills : QA Representative

Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Mathematics or equivalent.<br> Required skill(s): Olap cubes, SSRS, SSIS

Skills : Bi Developer

To plan, coordinate, and direct highly motivated team members as to pursue delivery of quality support services in the account

Skills : Tech Manager , Technical Leader , Technical Manager , Technical Lead

To plan, coordinate, and direct highly motivated team members as to pursue delivery of quality support services in the account by complying the metrics goal.

Skills : TL , Team Leader , Team Manager , Technical Leader

To assure integrity of data sources, relevance of data used, and consistency of the report formats across the account; moreover, he/she must aggressively pursue opportunities for account, site and/or corporate business growth.

Skills : Account Manager , TL , Team Leader , Team Manager , Technical Support Engineer

Must have at least 1 year experience in data mining, analysis and modelling<br>  Should have at least 1 year experience in BPO Industry<br>  Must be adept with R Programming, Minitab or any statistical software<br>  Able to clearly and fluently translate tech

Skills : Data Analytics

Manage the entire product life cycle from strategic planning to tactical activities for the digital service offerings

Skills : Trello

Helping the IS Team in the Business Systems Analysis role in Agile Methodology.

Skills : Business Systems Analyst

We are looking for Software Engineers/Developers with at least 1 year of experience in any programming languages.

Skills : Software Engineer , Software Developer , Software programmer , Programmer

Bachelor’s degree in Computer Science or Informaiton Security.<br> 4 to 5 years related experience and/or training, or equivalent combination of education and experience.<br> CHFI and CEH preferred. Strong analytical and diagnostic skills

Skills : IT Security Engineer

Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.

Skills : Network Engineer

We are looking for 21 project based Quality Analysts to work from home! Open for experienced agents.

Skills : Quality Coach , Quality Analyst , Qa

This position will be in charge of global report analysis to give more understanding on the key factors in productivity and triggers right levers in Operations.

Skills : reports analysis

To provide excellent customer service to existing and new customers/clients. Promote positive branding while meeting/exceeding account expectations

Skills : Mandarin , Chinese , English , Communication , English Language , Customer Support , Customer Service