Job Description
IT Support Associates are responsible for providing user-facing support both in-person and remotely based on support tickets received and logged in the organization's ticketing system. Associates are also responsible for supporting en
Skills :
JOB QUALIFICATION * Graduate of BS Industrial Engineering or any related course. * Basic knowledge on Industrial Engineering/ Process Excellence/ Problem Solving tools with experience is a plus. * Strong analytical and problem-solving skills
• Release to build and Test - implemement or adapt service dupport according to the defined project. Assist and prepare acceptance for support session.
• Configuration Management - Keep Conflguration Management tool up to date, upon bulld activitles.
Skills :