Xin chào! Apply as Vietnamese Speaking Agent & get hired from home.
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Service Desk Analyst. Service Desk Analysts are IT professionals who provide technical help for users of an organization
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Provide first and second line process and technical support to internal staff of a company.
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The Service Desk Analyst provides first level support and problem resolution to the Global Services Operations employees. The individual will be responsible for intake of requests through email and logging the request into our Service Now platform t
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Work location: Ortigas <br> Work schedule: 24/7 on call support, shifting, weekend/holiday shifts
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Sawatdee-kah! Apply now as Thai Speaking Agent & get hired from home.
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Supporting Field Technicians in Canada
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We are looking for Service Desk Support to join our Maintenance Group
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Supporting Field Technicians in Canada<br>
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Provide first and second line process and technical support to internal staff of a company.
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Provide first level troubleshooting, support and resolution for application, hardware and communication problems
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Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.
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Expert knowledge of Service Desk functions in line with ITIL standards, including Incident, Request and Knowledge Management
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Will be responsible for Level 1 Global IT Support to end users of the company – handling Incident, Request and Changes in ServiceNow according to SLA.
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Provide IT support for internal employees. Accept all user problems via calls, voice mail and electronic form. Take ownership of all problems through diagnosis, investigation and resolution.
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Service Desk Analyst involves taking in Level 1 inquiries and providing Level 1 Technical Support to user inquiries received either via call. Chat, email or portal.
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The Service Delivery Manager (SDM) will lead dynamic service delivery teams that are deployed in different client IT operations. Service Delivery Manager oversee all aspects of projects, including but not limited to managing budget, scope, resources.
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Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation.
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Work location: Ortigas <br> Work schedule: 24/7, shifting, weekend/holiday shifts <br> Handle inbound and outbound calls
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Assignment Detail Industry: Insurance Job Description Service Desk Analyst - Level II The Service Desk Analyst provides first level support and problem resolution to the Global Services Operations employees. The individual will be responsible for
Position Description Multilingual Service Desk Analyst - Baltics - Dutch - Portuguese - French - Spanish - Finnish - Norwegian - Japanese - Mandarin - Korean Want to expand your experience in one of the world's largest IT and business consulting se
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Assignment Detail Industry: Insurance Job Description Service Desk Analyst Level II Job Description: The Service Desk Analyst provides first level support and problem resolution to the Reinsurance segment. The individual will be responsible for i
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Position Description Mandarin Level 1 Technical Support Location: One World Square, McKinley Hill, Taguig city Years of Experience: At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any field. Y
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Assignment Detail Industry: Insurance Job Description Service Desk Analyst - Level II The Service Desk Analyst provides first level support and problem resolution to the Global Services Operations employees. The individual will be responsible for
Position Description As a 1st line Service Desk Analyst you will help achieve agreed SLA by providing good customer service to our client thru phone, e-mails, chats and portal. You will help resolve queries by providing the highest level of customer
As member of the Global Infrastructure Team, the Monitoring and End User Support Technician located in Manila takes over the monitoring and service desk support operations for Systems, Network, Database and Application services.
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Position Description Do you want to be part of a growing team able to give you opportunities to develop your IT skills Do you like the challenge of working across multiple clients in a dynamic work environment Then our IT Service Desk team might j