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Service Delivery Manager

Aspiree Inc
Metro Manila / NCR
3-5 years
Not Specified

The Service Delivery Manager (SDM) will lead dynamic service delivery teams that are deployed in different client IT operations. Service Delivery Manager oversee all aspects of projects, including but not limited to managing budget, scope, resources,

Skills :

Deputy Infrastructure Operations Delivery Manager

Prov International (Philippines) Inc.
Central Luzon Metro Manila / NCR
5-15 years
Not Specified

Assists the IOM over operational responsibility for GOC in Manila, which is currently under establishment. Play a key role in driving the development forward will help to ensure a stable and future-oriented infrastructure operation

Skills :

Service Delivery Officer

Aspiree Inc
Metro Manila / NCR Other - Philippines
3-5 years
Not Specified

The Service Delivery Manager (SDM) will lead dynamic service delivery teams that are deployed in different client IT operations. Service Delivery Manager oversee all aspects of projects, including but not limited to managing budget, scope, resources.

Skills :

Service Delivery Manager

Systemantech Incorporated
Other - Philippines
4-8 years
Not Specified

The Service Delivery Manager (SDM) will lead dynamic service delivery teams that are deployed in different client IT operations. Service Delivery Manager oversee all aspects of projects, including but not limited to managing budget, scope, resources.

Skills :

Head of Service Delivery

The Penbrothers International Inc
Metro Manila / NCR
5-8 years
Not Specified

This role involves assessing customer feedback and improving procedures accordingly to ensure that exceptional customer service is provided at all times. The role delivery will manage a team and oversee all employees within service delivery.

Skills :

Service Delivery Manager

Asian Technology Solutions Pte.Ltd
Philippines
6-9 years
Not Specified

Job Description : Job Description: Minimum 6 years of Service Delivery experience Extensive Supplier and Vendor Management Experience including contract negotiations through to holding on-going formal monthly and quarterly service reviews. Ex

Position Description Lead Specialist The Service Desk Operational Lead is responsible for the day to day operations of the Service Desk. The Operational Lead motivates and supports the Service Desk Analysts and Specialists, ensuring that inquirie

Customer Support Escalation Specialist

Amadeus
Metro Manila / NCR
3-5 years
Not Specified

Manage the escalation flow between technical resources including 3rd party vendors, Level 2, and Level 3 (Development). This position is responsible for the customer service, technical support, troubleshooting, subject matter expertise and security.

Skills :

Position Description The Service Desk Analyst – Swedish helps achieve agreed SLA by providing good customer service to client thru phone calls and e-mails. Help resolve queries by providing support to 2nd Line as needed. Actively participate in serv

Manager - Workforce (Capacity Planning)

Ben Edictio Search
Metro Manila / NCR
5-15 years
Not Specified

Responsible for ensuring integrity and consistency of set WFM Planning, Scheduling and forecasting processes/procedures.<br>

Skills :

Position Description The Service Desk Analyst – Swedish helps achieve agreed SLA by providing good customer service to client thru phone calls and e-mails. Help resolve queries by providing support to 2nd Line as needed. Actively participate in serv

Skills :

Position Description The Service Desk Analyst – Swedish helps achieve agreed SLA by providing good customer service to client thru phone calls and e-mails. Help resolve queries by providing support to 2nd Line as needed. Actively participate in serv

Customer Service Executive (Voice) | Food Service background

Satellite Office Solutions Pty Ltd
Metro Manila / NCR Other - Philippines
3-8 years
30000 - 35000 PHP

The Customer Service Executive will manage all incoming customer service tasks such as order taking, customer issue resolution, and delivery matters, and be on top of the record keeping through CRM and Netsuite.

Skills :

MITDC IT Delivery Manager

Manulife - Agnes Yung
Philippines
10-13 years
Not Specified

Are you looking for unlimited opportunities to develop and succeed With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Op

Skills :

Are you looking for unlimited opportunities to develop and succeed With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Op

Skills :

Customer Service Operations with Food Service Sector background

Company Name Confidential
Metro Manila / NCR Other - Philippines
4-12 years
30000 - 35000 PHP

The Customer Service Operations manages all incoming customer service tasks as required such as order taking, customer issue resolution, delivery matters, and maintain up to date customer contact details in Netsuite and CRM record keeping.

Skills :

Service Delivery Leader

John Clements Consultants Inc
Philippines
Not Specified
Not Specified

The position identified is responsible for driving the delivery for the Group and Pension programs at the regional level for Asia. Projects will typically use the Agile and SDLC methodology. The position also has project management, people management

Skills :

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