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Service Delivery Manager oversee all aspects of projects, including but not limited to managing budget, scope, resources, timeline and deliverables.
Primary responsible for the timely and quality delivery of Application Maintenance Services to our clients. By coordinating and working closely with the Level 2 and Level 3 support teams (Local and Off shore) and Release and Test Management teams.
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Service Delivery Manager for IT/BPO company
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This role involves assessing customer feedback and improving procedures accordingly to ensure that exceptional customer service is provided at all times. The role delivery will manage a team and oversee all employees within service delivery.
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Manage project implementation of various IT Infrastructure projects under the Service Delivery Group
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Service Delivery Manager (SDM) role manage the service and work together with the DPE (Delivery Project Executive).
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Focus on IT services automation, Infrastructure as code, system/application development and operation with Scrum, CICD, container adoption for agile service delivery and future sustainability with security consideration on thpublic cloud environment
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To take inbound calls and/or make outbound calls to handle account-related concerns and recommend optimal solutions within the desired levels of customer service delivery
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Responsible for service delivery of Reward (remuneration and benefits) activities or other reward programs globally in partnership with the global Reward team.
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The Service Delivery Manager (SDM) will lead dynamic service delivery teams that are deployed in different client IT operations. Service Delivery Manager oversee all aspects of projects, including but not limited to managing budget, scope, resources.
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Service Desk Analyst. Service Desk Analysts are IT professionals who provide technical help for users of an organization
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Join our team as a Team Lead for Sales Service Delivery
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Monitor agent performance against quality standards to insure service delivery, customer experience and customer satisfaction levels are met
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The Service Delivery Manager (SDM) will lead dynamic service delivery teams that are deployed in different client IT operations. Service Delivery Manager oversee all aspects of projects, including but not limited to managing budget, scope, resources,
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The Service Delivery Manager (SDM) will lead dynamic service delivery teams that are deployed in different client IT operations. Service Delivery Manager oversee all aspects of projects, including but not limited to managing budget, scope, resources.
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This role will report to the Networking Services Team Lead and will be responsible for all Corporate Voice and Network Converged Communication services. This individual will be relied upon to ensure service delivery.
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Atlassian tool (JIRA, Confluence, Bitbucket, and Service Desk) Administrator is required to own performance, scalability, and operational excellence on our platform, with a focus on supporting Software Development, Infrastructure & Service Delivery
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Responsible for processing, reviewing, categorizing, documenting and ensuring record quality and completeness for all RFC’s (Requests for Change) and updating configuration items. This role will manage all change requests through all phases of their
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The SaaS Product Manager is responsible for day to day service delivery and strategic management of products leveraging the Software as a Service delivery model.
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The Product Manager is responsible for day to day service delivery and strategic management of products leveraging the Software as a Service delivery model.
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The SaaS Product Manager is responsible for day to day service delivery and strategic management of products leveraging the Software as a Service delivery model.
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The SOM will play a key role in driving the development forward and, based on an in-depth experience, will help to ensure a stable and future-oriented infrastructure operation.
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The SOM will play a key role in driving the development forward and, based on an in-depth experience, will help to ensure a stable and future-oriented infrastructure operation.
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The IOM will play a key role in driving the development forward and, based on an in-depth experience, will help to ensure a stable and future-oriented infrastructure operation.
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The delivery of service requires a strong execution of our management operating system which is essential in our highly structured and fast paced work environment. The Team Leader reports to the Operations Manager.
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