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Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

Shopee Xpress - Fulfillment (Hub Coordinator) - Nueva Ecija

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

SeaMoney - Appointed Actuary (Insurance)

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Build and lead the actuarial function * Setup and support the regular reserving and capital management process * Comply with regional and local statutory reporting requirements * Support business devel

Shopee Xpress - Fulfillment (Hub Coordinator) - Capas, Tarlac

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

SeaMoney: SPayLater - Operations Finance Specialist

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Conduct daily reconciliation of SPayLater transactions with Shopee, ShopeePay and/or accredited 3rd party payment providers * Ensure timely sending and receipt of settlements/ payouts/ billings of SPayLater

SeaBank PH - Recruitment Coordinator

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Assist in reaching out and monitoring the candidate's overall end-to-end recruitment experience * Schedule the candidates for interview/examination and provide feedback as needed * Coordinate with the Rec

SeaBank - Customer Service Operations Lead

Sea Money
Manila Philippines
4-7 years

Job Description: Job Description: * Overall management of Customer Contact Center (CCC Ops) & Customer Experience Management (CX Mgt) to esnure smooth seamless communicate and customer service to our customers. * Spearhead relevant initiatives

SeaMoney - Talent Development and Management

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Lead the end-to-end employee lifecycle through the strategic management of Learning and Development, Organizational Development, and Performance Management to attract and retain talents * Provide leadership

SeaMoney - AML Quality Assurance

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Perform daily quality checks regarding customer due diligence and transaction monitoring investigation * Ensures that the QA process is executed in adherence with the bank's standard procedures, using agreed

SeaMoney - Fraud Operations

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Lead a team of agents to identify potential high risk activities and accounts and perform investigation on suspicious activities/ accounts in a Financial Services business * Develop fraud/scam prevention pla

SeaBank - Digital Banking Operations - Workforce Management Lead

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Over-all responsible in tracking, forecasting analyzing real time management and planning of assigned operations volume, headcount requirements, shrinkage, attrition and handle time. * Provides direction and

Complaints Handling Analyst

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Responsible in ensuring that all customer complaint related tickets are resolved within the agreed timeframe. Perform investigation if the ticket is valid or invalid. * Perform follow-up with concerned resol

Customer Experience Management Lead

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Manage the implementation of service quality standards through various mechanisms (i.e., CSAT, QA evaluation, etc.) * Own the end-to-end complaint management process as well as the ticket management system w

Job Description: Job Description: * Assist the Training & Engagement Lead in Identifying & monitoring of training needs and gaps across all operations functions. * Conduct technical and soft skills training programs for Operations. * Assess

Shopee Xpress - Fulfillment (Hub Coordinator) - SILAY

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

SeaBank PH - Payment Operations Analyst

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Download the necessary reports from InstaPay and PESONet Web Portals in a timely manner. * Reconcile all partner related transactions and resolve exceptions promptly. * Prepare adjustments in the Core Ban

SeaMoney - AML Transaction Monitoring Analyst

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Perform risk-based investigations on TM alert cases, identify activity that could be indicative of money laundering, terrorist financing, following the bank's standard TM investigation process and procedures.

Service Quality Analyst

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Conduct quality-related reviews of agent performance vis--vis the performance metrics and internal quality standards across all channels utilizing the Quality Assurance form. * Complete the required number o

Digital Banking Operations - Workforce Management Analyst

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Assist the Workforce Management lead in tracking, forecasting analyzing real time management and planning of assigned operations volume, headcount requirements, shrinkage, attrition and handle time. * Foreca

SeaMoney - AML Compliance

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Review the current approved and documented AML/CTF policies and procedures determine gaps against applicable AML/CTFs laws and regulations and industry leading practices to identify areas of improvement * En

SeaMoney - AML Customer Due Diligence Analyst

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Perform Customer Due Diligence review for onboarding client, periodic regular requirements, and event-driven reviews. * Carry out name and adverse media screening of client, related parties, entity, director

SeaBank - Digital Banking Operations - Business Analyst

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Over-all in charge of administering business requirements of Digital Operations into well defined user-stories. * Monitor and follow-through Ops features and tasks until implementation with the local PMs.

Customer Service Backroom Support Lead

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Manage customer service system-related projects * Supervise essential support services to contact center such as workforce management and conduct of regular training * Ensure that all customer service-rel

SeaMoney - Fraud Operations Agent

Sea Money
Manila Philippines
Not Specified

Job Description: Job Description: * Perform real time review of system alerts and identify unauthorized transactions and fraudulent accounts. * Establish accurate and timely contact with customers to confirm the validity of flagged transaction

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