sea money Jobs  & Career

Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

Job Description: Job Description: * Build and lead the actuarial function * Setup and support the regular reserving and capital management process * Comply with regional and local statutory reporting requirements * Support business devel

Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

Job Description: Job Description: * Conduct daily reconciliation of SPayLater transactions with Shopee, ShopeePay and/or accredited 3rd party payment providers * Ensure timely sending and receipt of settlements/ payouts/ billings of SPayLater

Job Description: Job Description: * Assist in reaching out and monitoring the candidate's overall end-to-end recruitment experience * Schedule the candidates for interview/examination and provide feedback as needed * Coordinate with the Rec

Job Description: Job Description: * Overall management of Customer Contact Center (CCC Ops) & Customer Experience Management (CX Mgt) to esnure smooth seamless communicate and customer service to our customers. * Spearhead relevant initiatives

Job Description: Job Description: * Lead the end-to-end employee lifecycle through the strategic management of Learning and Development, Organizational Development, and Performance Management to attract and retain talents * Provide leadership

Job Description: Job Description: * Perform daily quality checks regarding customer due diligence and transaction monitoring investigation * Ensures that the QA process is executed in adherence with the bank's standard procedures, using agreed

Job Description: Job Description: * Lead a team of agents to identify potential high risk activities and accounts and perform investigation on suspicious activities/ accounts in a Financial Services business * Develop fraud/scam prevention pla

Job Description: Job Description: * Over-all responsible in tracking, forecasting analyzing real time management and planning of assigned operations volume, headcount requirements, shrinkage, attrition and handle time. * Provides direction and

Job Description: Job Description: * Responsible in ensuring that all customer complaint related tickets are resolved within the agreed timeframe. Perform investigation if the ticket is valid or invalid. * Perform follow-up with concerned resol

Job Description: Job Description: * Manage the implementation of service quality standards through various mechanisms (i.e., CSAT, QA evaluation, etc.) * Own the end-to-end complaint management process as well as the ticket management system w

Job Description: Job Description: * Assist the Training & Engagement Lead in Identifying & monitoring of training needs and gaps across all operations functions. * Conduct technical and soft skills training programs for Operations. * Assess

Job Description: Job Description: * Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control * Conducts team briefing and documents minutes of the meetin

Job Description: Job Description: * Download the necessary reports from InstaPay and PESONet Web Portals in a timely manner. * Reconcile all partner related transactions and resolve exceptions promptly. * Prepare adjustments in the Core Ban

Job Description: Job Description: * Perform risk-based investigations on TM alert cases, identify activity that could be indicative of money laundering, terrorist financing, following the bank's standard TM investigation process and procedures.

Job Description: Job Description: * Conduct quality-related reviews of agent performance vis--vis the performance metrics and internal quality standards across all channels utilizing the Quality Assurance form. * Complete the required number o

Job Description: Job Description: * Assist the Workforce Management lead in tracking, forecasting analyzing real time management and planning of assigned operations volume, headcount requirements, shrinkage, attrition and handle time. * Foreca

Job Description: Job Description: * Review the current approved and documented AML/CTF policies and procedures determine gaps against applicable AML/CTFs laws and regulations and industry leading practices to identify areas of improvement * En

Job Description: Job Description: * Perform Customer Due Diligence review for onboarding client, periodic regular requirements, and event-driven reviews. * Carry out name and adverse media screening of client, related parties, entity, director

Job Description: Job Description: * Over-all in charge of administering business requirements of Digital Operations into well defined user-stories. * Monitor and follow-through Ops features and tasks until implementation with the local PMs.

Job Description: Job Description: * Manage customer service system-related projects * Supervise essential support services to contact center such as workforce management and conduct of regular training * Ensure that all customer service-rel

Job Description: Job Description: * Perform real time review of system alerts and identify unauthorized transactions and fraudulent accounts. * Establish accurate and timely contact with customers to confirm the validity of flagged transaction