Provide customer support solutions to client's customers through inbound communication channels. Accurately document all transactions in the relevant software systems.
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Provide customer support solutions to client's customers through inbound communication channels.
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Conducting market research and analyzing trends, performing product demonstrations to staff and customers, gathering feedback, and offering recommendations. May also be tasked with facilitating training sessions, as well a assisting with new product.
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Make pro-active outbound calls to engage and re-activate lapsed members
Offer special off -line promotion bonus programs/campaigns to convince member to come back
Guide member new products/new deposit options/new U/eligible online promotion
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Responsibilities:
• Develops Applications for embedded systems
• Create Unit tests
• Gather requirements
• Create and Update Functional Specs
• Fix Bugs
• Updates existing software to support new features
• Create build installers for software
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Essential Duties and Responsibilities:
• Source candidates using various methods and tools, including the company career site, social media, internet job boards, tech association, and university alumni resources;
• Analyze resource needs and make re
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Telco Mobile Support - Customer Service
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an experienced Back-End developer experienced with C# .NET and data processing services offered by Azure Cloud to facilitate data-transfer between microservices, databases and Azure Data Lake storage.
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Help desk representatives provide customer service and user support for a variety of companies, mainly those with customers who will need computer support.
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