resultscx Jobs & Career
Are you positive, motivated and ready to learn in a fast-paced environment This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At Results, we are focused on providing exceptional customer s
As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service tea
HR Supervisor Potential Onsite to Hybrid role. The Human Resources Supervisor will share human resource business partner expertise as a center point of contact in support the site by performing a variety of HR functions to ensure employee satisfacti
The Quality Assurance Supervisor is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced i
The Quality Assurance Supervisor is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced i
As the introductory leader and facilitator for Results new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial
Senior DevOps Engineer The main role and responsibility of this job will be to enable the development team to accelerate their software delivery with a greater degree of reliability. This person will help us shift the culture toward a better DevOps
Health Insurance Representative Pre-Licensing Certification Program
ResultsCXHealth Insurance Agent Pre-licensing Certification Program Have you ever thought about launching a career as an Insurance Agent We know that this can be an overwhelming step to take on your own. The thought of spending not only your time and energy
Sr. Manager, Human Resources The Senior HR Manager serves as the primary HR contact for site HR Manager, executes human resources practices to support and improve the daily operations. The Senior HR Manager reports to the Vice President of Human Res
Customer Service Representative - Site Work onsite or in the comfort of your own home near our Corpus Christi office! Are you ready to reward yourself with a stable, fun, and challenging career in Customer Service At ResultsCX, we will invest in yo
Our Software Engineer is responsible for Database and report development using MS SQL Server 2017, PostgreSQL and C#.NET.In this role you will:
* Conduct hands on programming in MS SQL Server 2017, AWS PostgreSQL
* Conduct hands-on programming
Skills :
Position Overview
Workforce Management (WFM) IEX Systems Administrator is responsible for maintaining our WFM back end/front end systems and tools, standing up, and managing the IEX WFM process across multiple teams. The scope also includes providin
Skills :
Our WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with reco
Are you positive, motivated and ready to learn in a fast-paced environment This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At Results, we are focused on providing exceptional customer s
Sales Representative - Site Are you looking to launch a stable, fun, and challenging career in the world of sales We're looking for outgoing Sales Representatives for an outbound customer contact campaign representing a premier US Cable Company. As
WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support p
The Accountant will be reporting under the Controllership team and will handle various duties such as maintaining general ledger, reviewing and reconciling of accounts and assisting in audits.In this role you will: * Maintain the general ledger, f
Position Overview .Provides IT desktop support to Call Center employees and Agents. .Proactively seeks out potential IT problems/unreported issues, and reports to Corporate IT. .Promptly escalates high level outages to corporate Support, and assists
Our Performance Insights Analyst is responsible to find, evaluate and analyze data to provide actionable financial impacting insights.In this role you will: * Provides superior customer service * Defines problems, collects data and establishes
Position Overview The Supervisor provides World-class support to the Call Center Agents and our clients customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a
Senior DevOps Engineer The main role and responsibility of this job will be to enable the development team to accelerate their software delivery with a greater degree of reliability. This person will help us shift the culture toward a better DevOps
Our Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods.In this role you will: * Prepare a variety of payroll-related documents (e.g. time sheets, payroll register,
As Senior Telecom Engineer you will work on multiple ACD supporting 30+ global contact centers for production agents and admin users. You will be part of the Telecommunication Solutions and Design team to work on telecom solution architecture and new
The Real-Time Analyst is responsible for monitoring Outbound statistics, Associate Staffing Adherence, List Penetration and Sales Performance as compared to planned forecasts balancing aggregate, sales per hour, CPH and volume metrics to manage each
The Quality Assurance Analyst is responsible for providing expert observations on Results Associates customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience
