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ITSM Support (Remedy)

PCCW Solutions Philippines Inc
Metro Manila / NCR
3-7 years

The successful candidate will be responsible for the development of mobile applications. He / She will be involved in analyzing user requirements, system analysis and design, system development and testing covering the entire System Development Life

Skills :

System Monitoring Tools & Techniques

Accenture
Manila Philippines
6-10 years

Job Description Responsibilities - Responsible in having System Integration and Project Implementation and Product Pre-sales background to effectively architect, design, and deploy ITSM tools solution would be desirable. - understanding of the comp

Skills :

ServiceNow

Accenture
Philippines
Not Specified

Job Description Must Have: . Admin & Development experience on ServiceNow Modules . Incident, Problem, Change, CMDB, Asset, SLM/SLA, Service Catalog, Service Portal . Knowledge, Discovery, Performance Analytics, Orchestration . Service Mapp

Skills :

ServiceNow

Accenture
Manila Philippines
Not Specified

Job Description Must Have: . Admin & Development experience on ServiceNow Modules . Incident, Problem, Change, CMDB, Asset, SLM/SLA, Service Catalog, Service Portal . Knowledge, Discovery, Performance Analytics, Orchestration . Service Mapp

Skills :

Service Desk - Quezon City

Strategic Networks Inc
Metro Manila / NCR Quezon City Mandaluyong City
1-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity.
With experience in ticketing and SLA.
Performs phone, remote and email support

Skills :

Service Desk - Taguig

Strategic Networks Inc
Metro Manila / NCR Taguig
1-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity.
With experience in ticketing and SLA.
Performs phone, remote and email support

Skills :

Trainer - Mckinley Exchange

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Functional Responsibilities * Planning and Preparing: . Creates lesson plans for training delivery . Reviews, evaluates and modifies, if necessary, the training curriculum (all training modifications must be

IT Technical Support Engineer - BGC/Makati/Ortigas

Strategic Networks Inc
Metro Manila / NCR Makati City Pasig City
2-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA.

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IT Technical Support Engineer - BGC/Makati/Ortigas

Strategic Networks Inc
Metro Manila / NCR Taguig Makati City
2-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA.

Skills :

IT Technical Support Engineer - BGC/Makati/Ortigas

Strategic Networks Inc
Taguig Makati City Pasig City
2-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA.

Skills :

IT Technical Support Engineer - BGC/Makati/Ortigas

Strategic Networks Inc
Taguig Makati City Pasig City
2-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA.

Skills :

IT Technical Support Engineer - BGC/Makati/Ortigas

Strategic Networks Inc
Metro Manila / NCR Taguig Makati City
2-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA.

Skills :

IT Technical Support Engineer - BGC/Makati/Ortigas

Strategic Networks Inc
Metro Manila / NCR Makati City Pasig City
2-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA.

Skills :

Description and Requirements Position Summary The trainer's main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the

Service Desk - Makati

Strategic Networks Inc
Metro Manila / NCR Taguig Makati City
2-5 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity.
With experience in ticketing and SLA.
Performs phone, remote and email support

Skills :

Java Application Support (Hybrid)

PCCW Solutions Philippines Inc
Metro Manila / NCR
2-4 years

The successful candidates will be responsible for application development and ongoing maintenance support

Skills :

Mainframe (Unix) Support

PCCW Solutions Philippines Inc
Metro Manila / NCR
3-5 years

The successful candidates will be responsible for application development and ongoing maintenance support

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IT Technical Support Engineer - BGC/Makati/Ortigas

Strategic Networks Inc
Metro Manila / NCR Makati City Pasig City
2-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA.

Skills :

IT Technical Support Engineer - BGC/Makati/Ortigas

Strategic Networks Inc
Metro Manila / NCR Taguig Makati City
2-3 years

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA.

Skills :

Description and Requirements Functional Responsibilities .Planning and Preparing: . Creates lesson plans for training delivery . Reviews, evaluates and modifies, if necessary, the training curriculum (all training modifications must be approved by

Description and Requirements Position Summary The trainer's main objective is to prepare customer service representatives to perform their job effectively.This includes providing new hired staff with product knowledge, company information and th

Service Desk Team Leader

HCL Technologies Limited
Metro Manila / NCR
3-5 years

Manage Service Level Agreements for responsiveness, completeness of solutions provided, and user satisfaction
Resolve incident requests arriving at the IT department and accurately identify, prioritize, and log the service requests within metrics.

Skills :

IT Techincal Support - BGC, Taguig

Strategic Networks Inc
Metro Manila / NCR Taguig
1-3 years

Currently looking for Onsite Engineers to be part of our growing team!

Skills :

Application Support Analyst

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Responsibilities: * Monitor and action SCOM Alerts for TV2 * Monitor and action Splunk Dashboards for TV3/TV2 monitoring and quires * Monitor and action CVOC/IQ probes * Monitor and

Skills :

Server Administrator

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements * Provide first level support from various constituencies. Investigate and troubleshoot issues. * Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. *

Skills :

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