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The Client Advocate is a member of the Account Management team and is responsible for managing a block of business for new and existing customers for payers and providers.

Skills :

Reports Analyst

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Functional Responsibilities * Extract and collate data from call accounting software and database (i.e. Avaya CMS, Five9, SQL). * Prepare and distribute specially designed MIS reports. Includes other pertinent inf

Operations Director

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Position Summary: Responsible for managing call center operations activities including day-to-day operations, training and quality for one or more accounts / programs / LOB's that contribute to the acquisition, satisf

Title: SAP QA Tester Manual - Analyst - Enterprise Technology and Performance - Deloitte Consulting Philippines Delivery Center What impact will you make At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents

QA Test Manual - Analyst - Digital Customer - Philippines

Deloitte
Manila Philippines
2-4 years

Title: QA Test Manual - Analyst - Digital Customer - Deloitte Consulting Philippines Delivery Center What impact will you make At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact

Description and Requirements Customer Service Representative for a Transportation Network Account You are responsible for providing high-quality customer service via call platform and efficiently finding resolutions in solving inquiries. REQUIR

The DevOps Engineer is responsible for supporting and collaborating with the software engineers, system engineers, and other IT staff members. He will also manage code releases.

Skills :

Specialist, Quality Assurance

Teletech Customer Care Management Philippiness Inc
Metro Manila / NCR Taguig
Not Specified

Job Description : Quality Assurance Specialist Quality Assurance (QA) Specialists are responsible for quality analysis based on client and Teletech specified policies, thresholds, and procedures. QA Specialists are accountable for providing, coordin

Skills :

Description and Requirements Functional Responsibilities * Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience.

Description and Requirements The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the

Description and Requirements The GLSS - Managed Learning Services Instructional Designer-Developer is responsible for translating customer needs into high-impact learning solutions that will improve the skills, knowledge, and performance of employe

Manager, Quality Assurance

Teletech Customer Care Management Philippiness Inc
Metro Manila / NCR Manila
Not Specified

Job Description : Job Title: Manager, Quality Assurance Due to growth across the region TeleTech EMEA are seeking a Quality Assurance Managerto manage the QA teams and delivery across our European Customer Contact centres in the UK and Europe. Glob

Skills :

Description and Requirements Key Responsibilities .Design, develop, and manage instructional design projects including all details, such as purpose, learning objectives, project milestones, go/no-go points, and effort estimates for TELUS CLS - TI

Description and Requirements Key Responsibilities .Design, develop, and manage instructional design projects including all details, such as purpose, learning objectives, project milestones, go/no-go points, and effort estimates for TELUS CLS - TI

Description and Requirements Additional Job Description Job Summary The global learning shared services Instructional Designer-Developer is responsible for translating internal and external customer needs into high-impact learning solutions that w

Description and Requirements Functional Responsibilities * Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience

Description and Requirements * Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. Ensures that transaction mon

Operational Excellence Consultant

John Clements Consultants Inc
Quezon City Philippines
Not Specified

Job Posting Description Job Posting Description Key Roles & Responsibilities: Overview * Will focuson InternalOpportunities (same process) and bottom-up initiatives (Kaizen) assigned per functions. Project / Service Delivery Responsible for ex

Opentext Consultant

NTT Data Philippines Inc
Central Luzon
2-5 years

combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Skills :

Customer Experience Analyst (Iloilo)

TELUS International Philippines Inc
Iloilo Philippines
Not Specified

Description and Requirements Position Summary The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operati

Description and Requirements Job Summary The global learning shared services Instructional Designer-Developer is responsible for translating internal and external customer needs into high-impact learning solutions that will improve the skills, k

Senior Trainer

Teletech Customer Care Management Philippiness Inc
Cebu City Philippines
Not Specified

Job Description : Senior Trainer Job Description The Senior Trainer is responsible for planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses. A

Skills :

Description and Requirements Position Summary Oversees CE Team Leads to ensure tasks / responsibilities are carried-out effectively and efficiently. Designs & implements career development plans for each role to ensure maximum client, operationa

Description and Requirements Position Summary Oversees CE Team Leads to ensure tasks / responsibilities are carried-out effectively and efficiently. Designs & implements career development plans for each role to ensure maximum client, operationa

Lending Operations Associate Manager

Wells Fargo
Philippines
2-5 years

Job Description : About this role: Wells Fargo is seeking a Lending Operations Associate Manager... In this role, you will: * Supervise the daily activities of a Loan Production or Loan Servicing team to ensure timely completion, quality, and c

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