qualfon philippines inc Jobs  & Career

Job Summary 1. Petty cash custodian ○ Ensures that each reimbursed expense is valid, appropriate, reasonable and for company purposes only. ○ Verifies reimbursement request and make sure it is consistent with standing policies. ○ Ensures proper sig

Job Summary Main Objectives and Duties: 1. Schedule Generation and staffing analysis . Uses workforce management software and callvolume history to help manage intra-day staffinglevels. . Ensures that call center resources are scheduledand utilized

Job Summary Main Objectives and Duties: 1. ManagesIT Services in all aspects (Desktop, Systems, Network and Telephony, Programming) ○ Plans, organizes, directs, controls and evaluates the operations of information systems and electronic data proces

Job Summary The Billing Specialistundertakes a variety of financial and non-financial tasks in order to help guarantee the company's revenues. This position will handle the issuing of necessary paperwork. Area of expertise (Skills) Responsibilit

Job Summary Main objectives and duties: 1. Call Handling. * Resolves product or service problems by accurately understanding the customer's issue. * Determine the cause of the problem, selecting the best solution to the problem and explaining

Job Summary Main Objectives and Duties: 1. Secured and optimized systems infrastructure of the company ○ Monitors the NT Server Event Log, NT Server Hardware and also the scheduled backup software ○ Manages and maintains the Active Directory struct

Job Summary Duties & Responsibilities: * Develops sustainable training activities for the entire quarter/year * Implements the training calendar timely & properly * Amends training calendar based on business/client needs * Reports to im

Job Summary Main Objectives: 1. Ensure staffing procedures meet company/client requirements. ○ Conducts day-to-day Recruitment, Selection, and Placement Procedure. ○ Conducts calibration and certification for new recruitment staff. ○ Reviews Recrui

Job Summary As a member of our Sales and Marketing team, the Content Marketing Writer will have the opportunity to interact with senior leaders to impact and grow our business operations. We are looking for a motivated and energetic marketing enthu

Job Summary Main Objectives and Duties: 1. Communicates any system downtimes to all stakeholders * Escalates any system downtime and tool issues to the Qualfon and Account's Management * Communicate effectively any information to Operations T

Job Summary GENERAL DESCRIPTION: This position is responsible for providing 1st and 2nd level support for customer agent support systems in order to fix customer transaction issues.Experience in Call center support activities. Good SQL/ PLSQL Skill

Job Summary Main Objectives and Duties: 1. Training delivery / facilitation * Delivers training program to New Hires riorendorsement to Nesting. * Answers all questions in a timely manner. * Ensures training rules and regulations are stric

Job Summary This role isresponsible for the day-to-day reporting, invoicing, and analytical needs of our contact center operations. This position will be responsible for ensuring accurate, timely, and concise reporting around all the Business Unit,

Job Summary This position plays the role of Data protection officer understands the Privacy Commission's requirements around the Privacy act. Reviews the Data protection processes and controls implemented by various stakeholders. Provides recommend

Job Summary Main objectives and Duties: 1. Achieve a secured and optimized systems infrastructure of the Group * Monitor the NT Server Event Log, NT Server Hardware and also the scheduled backup software * Proactively manage and maintain the

Job Summary Duties & Responsibilities: * Assists customers with Verint Forecasting, Scheduling, Real Time, Logistics, Quality Management and other WFM functions * Ensure system application tools are configured and performing as designed, incl

Job Summary Main Objectives and Duties: 1. Call Center Roster / QFN Database ○ Ensures meeting clients requirements in terms of distribution and scheduling ○ Informs everyone concerned of any changes 2. Client communication ○ Initiates constant ca

Job Summary Main Objectives and duties: 1. Maximum access/availability for all desktops ○ Maintains daily monitoring and preventivemaintenance to maintain desktop performance ○ Performs daily inventory for all IT Equipment ○ Submits real time repor

Job Summary Main Objejctives and duties: Administers Moodle LMS * Manage all Moodle courses/accounts/tools * Executes constant upgrades and backups to Moodle contents * Management of Courses, including but not limited to updating course pr

Job Summary Main objectives and Duties: 1. Supervision of International Helpdesk Staff and make sure they are equip and knowledgeable in processingtickets and executing escalation procedures. ○ Orients, communicates and trains all InternationalIT H

Job Summary RESPONSIBLITIES: * Responsible for creating, updating, and proofing Learning and Development assets. Documents may include but not limited to: * Case Studies * Brochures * PPT Content * Learning Modules

Job Summary The Person Office (HR) Admin Assistant supports the Person office Manager in the daily administration of HR policies, processes, and procedures and performs a variety of tasks. The primary duty of the Person Office (HR) Administrative A

Job Summary Main objectives and Duties: 1.Point of Contact and Customer Service * Point of contact for on-site and remote users for problems and inquiries * Ensures compliance of all policies and procedures associated with IT, Facilities and

Job Summary The operations Supervisor reports directly to the Operations Manager. Main Objectives: Team Attendance ○ Monitors attendance of the customer service representatives ○ Compares login time on the Avaya with the Biometrix data. ○ Uses the

Job Summary GENERAL DESCRIPTION: Under general supervision, this role is responsible to provide guidance to various functional groups related to the refinement and maintenance of the Facility and Safety Management System. Manages and regularly upda