As a Workforce Manager, you are responsible for overseeing end to end Workforce Management. You will be handling a group of Schedulers and Planners and will work with site leaders to ensure adequate staff, contingency plans and workflow monitoring.
• Completed at least 2 years in college of any course. • Bachelor’s degree in any field is preferred. • At least 2 years’ experience in a providing technical support • Preferably with payments experience e.g. POS
TeleTech is on the search for temporary work from home Customer Service Representatives for Korean Customer Relations Centre to proactively create meaningful connections with our team in Cainta, Rizal.