lseg Jobs & Career
Performance Excellence drives Customer Operations culture of quality, consistency and continuous development resulting in exceptional performance and a first-class customer experience. Working within Performance Excellence, the Senior Business Analys
The Customer Support Executive - Risk and Special Products are a group of highly skilled individuals that provides support for various Financial products offered by Refinitiv such as Messenger, Refinitiv Knowledge Direct, Loan Connector, Point Connec
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* Respond to customers enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction. * Logging and classifying all calls and requests for assistance in the customer rela
Investment Solutions Support consist of three different groups namely Eikon AIM, FUSE IB-IM-MD, Lipper and Wealth Management. The team provides a globally consistent 24x7 entry point for all customers and employees seeking product and content support
The objective of the Global Business Consulting Group ('GBC') is to build an industry-leading Excel and Microsoft Office applications support group which provides a crucial advantage in the marketplace. The primary responsibilities are to focus on pr
The Workforce Planning team provides the data, analytics, and resource management services to ensure Customer Operations staffing levels are appropriate to handle the needs of the business. The Manager of Workforce Planning provides actionable insi
The project's main focus is the creation of 12,250 Sparrow agents to support the sourcing needs of the Event Content team. Analysts will first undergo a training on Sparrow to understand its capabilities and features for a few weeks, then they will a
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Responsibilities: * Respond to customers enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction. * Logging and classifying all calls and requests for assistance i
A Senior Content Analyst maintain Refinitiv Company Financials database and collections of financial information of market coverage in accordance with the Refinitiv collection policy and methodology. Ensure accuracy of data and provide client service
Real-Time is part of Enterprise Data Solutions within the Data & Analytics Group of the London Stock Exchange group (LSEG). The Real-Time business is a significant generator of revenue and is comprised of two core components Distribution Technology'
Investment Solutions Support consist of three different groups namely Eikon AIM, FUSE IB-IM-MD, Lipper and Wealth Management. The team provides a globally consistent 24x7 entry point for all customers and employees seeking product and content support
The Process Engineer will be part of the Process Engineering & Automation team, who are accountable for streamlining processes across the Customer Implementation & Professional Services (CIPS) business unit of Refinitiv globally. Our purpose is to de
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Responsibilities: * Leads a local team of managers and high-level individual contributors to ensure that production units use all available resources within financial targets to meet customer requirements. * Identify opportunities for improveme
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Cash collection on a defined book of business Work closely with clients, some of which are Fortune 500 Companies, and internal staff to resolve client disputes and follow through to satisfactory resolution which results in payment of invoices. Manage
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The Customer Support Executive is responsible for providing effective and courteous support to customers in relation to their Thomson Reuters product or service. This includes active focus on enquiry resolution, a positive customer focused attitude
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You will be responsible to ensure proper and continued data maintenance of financial markets. Maintenance includes accurate and timely coverage of content related information of various financial assets. Candidate must have an understanding of financ
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Job Role Summary: The Customer Support Executive is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude
. Grow sales in collaboration with account management and utilizing specialist knowledge to deliver gross sales. . Major emphasis on opening up new business, both within existing accounts and new customers. . Assist in key retention situations as req
The Sales Specialist is responsible for growing the Risk business in a defined territory through prospecting for new clients and developing new business opportunities within existing customer accounts. The Sales Specialist must have domain knowledge
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Position Summary Business Operations team plays a critical role in the day to day management of the regional operating rigor and rhythm. As an analyst for the region, the individual requires a combination of operational experience and sales acumen to
The Senior Workflow & Systems Specialist will be part of the Workflow & Systems team, who are specialists with focus to provide support and stewardship to Customer Operations workflow changes and enhancements while partnering with the business and te
Company Financials is one the key verticals within Financial Content Operations which caters to clients engaged in equity research. The vertical is basically responsible for providing financial information to the clients on companies across the globe
Log and classify all calls and requests for assistance in the call tracking database. Respond to customers inquiries relating to technical issues with software, online or electronic products May respond to inquiries regarding a specific or more comp
This exciting opening within the Sales Enablement team affords a unique opportunity to provide broad exposure across LSEG's business. The ideal candidate will have a keen eye for detail, enjoy working with a broad spectrum of content creators from al
Investment Solutions Support consist of three different groups namely Eikon AIM, FUSE IB-IM-MD, Lipper and Wealth Management. The team provides a globally consistent 24x7 entry point for all customers and employees seeking product and content support
