Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to Refinitiv's breadth of expertise, to deliver a world class
Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to Refinitiv's breadth of expertise, to deliver a world class
Position Summary
We have an exceptional opportunity for a Talent Acquisition Associate to join our organisation. This role will partner with our talent acquisition team and help them identify, attract and deliver candidates for Refinitiv in Manila. Y
We have an exceptional opportunity for a Talent Acquisition Partner (TAP) in our Philippine branch. This role will be responsible for driving recruitment methodologies, processes, and delivery across an assigned business unit/s.
Also, the TAP will co
Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to Refinitiv's breadth of expertise, to deliver a world class
Job Description:
The objective of the Global Business Consulting Group ('GBC) is to build an industry-leading Excel and Microsoft Office applications support group which provides a crucial driven advantage in the marketplace. The primary responsibil
Job Description:
REF_PH
The Content Analyst - Spanish significantly adds value to the company by gathering, analyzing, and maintaining financial content in an accurate and efficient manner. The successful candidate in this role will be responsible f
Job Description:
Responsibilities:
* Forecasting & Capacity Planning
* Develop detailed resource models to show headcount utilization and need for major CO delivery team functions
* Workforce Planner will be Responsible to deliver t
Responsibilities:
* Respond to customers enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.
* Log and classify all calls and requests for assistance in the c
Job Description:
Responsibilities:
* Respond to customers enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.
* Logging and classifying all calls and request
The Senior HR Advisor provides operational support and advice to the wider HR community and employees in the delivery of the HR cycle i.e. bonus/pay review, Talent Management, Performance Management, and Employee Survey. Imparts knowledge (policy, pr
Role Purpose:
The Technical Implementation Specialist are technical experts that serve as technical consultants to Sales Account Management Team and Customer Onboarding Specialist during pre- sales. TIS Install and change Refinitiv products for custo
Responsible for the implementation of the order to billing process for various products /activities. Accountable for adhering to SOX compliance controls and 3rd party guidelines. Manage the order life cycle, order monitoring, permissioning and billin
Responsibilities:
. Respond to customers enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.
. Logging and classifying all calls and requests for assistance in the
Job Description:
Design training material for clients or off-the-shelf products. Work with a pool of segment resources in the delivery of raw, reusable content in the form of scripts, lesson plans, instructor guides, job aids, etc. Consistently build
Job Description:
Responsibilities:
* Provide assistance and coordination to training requests and class related inquiries from clients.
* Assign trainers to new users and to users requesting training through the Helpdesk, Account managers and
This role works directly with global customers such as investment banks, consulting firms, law firms, and various members of the financial community in providing high quality custom research and analyses. It will require extensive use of a wide range
Position Summary
The Operational Support Senior Analyst will primarily be responsible for the checks between 16:00 and 01:00 London time, and for escalating any issues following the appropriate escalation procedures.
The Senior Analyst will also be e
The Data Acquisition & Management Analyst is vital to the sales process and is tasked with identifying and sourcing relevant contacts within a set of accounts within our current book of business. The role will be primarily focused around researching
The Process Engineer will be part of the Process Engineering & Automation team, who are accountable for streamlining processes across the Customer Implementation & Professional Services (CIPS) business unit of Refinitiv globally. Our purpose is to de
The Customer Support Executive is responsible for providing effective and courteous support to customers in relation to their Thomson Reuters product or service. This includes active focus on enquiry resolution, a positive customer focused attitude
You will be responsible to ensure proper and continued data maintenance of financial markets. Maintenance includes accurate and timely coverage of content related information of various financial assets. Candidate must have an understanding of financ
Refinitiv Technical Support is searching for highly motivated persons to participate on the growing team with footprints across the globe. The ideal candidate would be technical specialists with strong analytical skills, have a strong desire to learn
Responsibilities:
* Leads a local team of managers and high-level individual contributors to ensure that production units use all available resources within financial targets to meet customer requirements.
* Identify opportunities for improveme
Major Responsibilities
. Process and maintain data accurately and in a timely manner onto databases using database and financial knowledge.
. Ensure data accuracy, timeliness and completeness are maintained as per company standards
. Developing exper
Skills :
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