The position will be responsible for the ongoing service and support of Linux servers and their associated equipment, storage and backup solutions, along with potential for involvement in key deployment projects related to the platform of the client.
Software and tool development including automation tools Perform design, coding, unit testing and defect investigation/isolation Prepare user guide and technical documentation Submit activity’s test and status report
Execute basic quality assurance tasks (functional, regression test) for laptops and/ or notebooks Perform defect investigation/isolation, reporting and bug fix verifications Submit activity/s test and status Create/update test cases
OS troubleshooting, disk issues, CPU contingency, memory issues, etc. Configuration of OS settings such as hostname, network, disk mounts, sudoer access, DNS, running services, local and remote user configs and management.
IT Systems Administrator are the gatekeepers to the many systems that run our infrastructure. The IT Systems Administration Administrator provides high-value IT services and leverages our leading-edge tools technology portfolio in our global network.
• Work directly with the client gathering requirements to align technology with business strategy and goals • Experts internally and externally for their deep functional or industry expertise, domain knowledge or offering exp
Helpdesk and Support technicians by organizing, managing and coaching them. He/She will also oversee the helpdesk and on-site support for Payreto’s employees guaranteeing that all employee requests and incidents are addressed in a correct.
Provide real time technical assistance and developer support over the phone and via online communications based on client requirements as part of a global 24x7 support organization for Cloud Platform products solutions and APIs.
Manages a team of Service Desk dedicated to fulfill Technical Support to Client's customers, works with the Management to ensure SLAs are met and aligned with the business/ clients needs, handles team's escalation, implements and develops processes
The AWS Infrastructure Engineer L1 is responsible for the maintenance, and monitoring of ECPAY AWS Infrastructure. This position is the first point of contact for all AWS related incident and requests.