Ites Bpo Jobs in Cebu City

An IT infrastructure engineer makes sure that the infrastructure components are working in tandem and can be executed without compilation errors in various platforms and environments

Skills : Active Directory , infrastructure engineer , Azure , System Administrator , Network Engineer

Australian BPO located here in Makati

Skills : General Accounting

Troubleshoots IT Issues including software, hardware and networking via phone support

Skills : Service Desk , Technical Helpdesk Analyst , IT IT helpdesk , Technical Support , Service desk analyst

Position Summary

The IT Server Administration Administrator III is responsible for installation, maintenance and support of server infrastructure to ensure the operation of global systems in order to provide performance and availability.

Skills : IT Server Administrator

Position Summary

The Database Administration Engineer is responsible for installation, maintenance and support of miscellaneous database platforms to ensure the operation of global systems in order to provide performance and availability.

Skills : Database Administrator , Database Engineer

The Associate Account Resolution Representative is responsible for providing quality customer experience while working to collect and negotiate terms of repayment on complex outstanding account balances.

Skills : CSR , Customer Support , Customer service , Account Representative

Work collaboratively in cross-functional teams to develop a strong understanding of the systems and testing objectives
Design, create, execute, analyse, manual and automated tests both for sprint as well as regression testing

Skills : Java , react.js

We're looking for an experienced Frontend Developer, with solid React, Reactive Native and Node JS experience.

Skills : React Native , react.js , HTML , Javascript , CSS

Create systems that gather, handle, and transform unprocessed data into information that data scientists and business analysts may use to evaluate it in a number of contexts.

Skills : Python

The Team Leader (QC) is responsible with overseeing the day-to-day operations of Customer Service Representatives based in Quezon City. We are urgently looking for individuals with prior experience working as a team lead in a BPO industry.

Skills : Effective Leadership , Excellent Communication Skills , Project Management , Strong Organizational Skills

We are hiring Customer Service Representatives who will be responsible for providing support to our clients customers. You are expected to provide the best in class customer service and ensure the customers and fully satisfied.

Skills : Customer Service Representative , Customer Service Executive , CSR , Inbound And Outbound , Customer Care , Customer Support Executive , Customer Service Associate , Customer Care Executive

We are urgently hiring 20 Customer Service Representative to be part of our Team.

Skills : Customer Support , Customer Service , Customer Service Executive , Customer Care

As Capacity Planner, you will be directly responsible for defining, building and managing our global workforce forecasting, planning, and staffing requirements across internal and outsourced contact center network tied to key performance indicators.

Skills : Forecasting , Capacity Planning , Staffing Strategies , Outsourcing Activities

Provide agents with a working schedule for the business week, incorporating all Client requirements (i.e., retraining, call backs) as well as forecasting and scheduling assumptions.

Skills : Scheduler , Employee Relations , Employee Engagement , Work Flow Analyst

Responsible for the creation and maintenance of business operations and client reporting.

Skills : Workforce Management , Reports Analyst

The Training Specialist is responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, sales and operations training.

Skills : Trainer , Corporate Trainer , Process Trainer , Technical Trainer

Provides design, development and support for sales and delivery of complex technical integration solutions involving one or more of the components like SAP Process Integration (PI) and/or Process Orchestration (PO).

Skills : Process Orchestration , process integration , SAP CPI , Sap Pi Consultant , Sap Po , Sap Pi

Frontline Sales Agent will be supports the customers to move homes easily and smoothly, or assist them when they need to review a bill for their property.

Skills : Sales , Upselling , Customer Service

Performing the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations

Skills : auditor , Internal Auditor

Responsible for a team of agents which he/she supervises, manages, directs, and leads to ensure that they meet the companies targets. He/she has the role of training his/her team members and reviewing their performances from time to time.

Skills : CSR Officer , CSR , Customer Support , Customer service , Customercare , TL , Team Handling , Customer Service Representative , Inbound And Outbound , Customer Service Executive , Customer Service Associate , Customer Care Executive , Team Leader , Team Manager

Working closely with development, product and client support to deploy our hosted solution, the DevOps Engineer will participate on a team that is responsible for the day-to-day development, support and deployment of our solution to development an

Skills : CI/CD , Devops , Windows Server Administration

Position Summary

The Technical Data Analyst is responsible for managing the accounting, budgeting and charging activities relating to IT services and infrastructures.

Skills : Data Analysis , Data Processing , Data Management

This position is responsible for the planning, coordinating, and administration of the general accounting and reporting activities, including financial statement preparation and analysis, budgeting, forecasting, balance sheet reconciliations.

Skills : Accountant , Accounts Receivable , Collection Executive , Accounts Payable

Design, and develop a range of learning and teaching materials including learner guides and delivery materials including PowerPoints and Session Plans.

Skills : Articulate , Elearning , Instructional Designer , Storyboards

Participates as a member of an Information Technology technical team. Serves as subject matter expert (SME) and technical liaison responsible for advanced analysis and evaluation of functionality of highly complex existing and/or proposed IT systems.

Skills : Business Analyst , System Analyst , Sql , SQL Developer