Responsible for registering new hires for classes, facilitating new
hire trainings, as well as all applicable development/ company trainings.
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To improve customer experience and strengthen the relationship between a business and its clients.
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Responsible for management of risk that the client is exposed to, through fraud, misconduct & abuse. Includes knowledge in the context of misconduct schemes that result in losses due to theft, shrinkage, system manipulation.
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The account executive expected to assist customers in placing orders, and within the sales process, show skills in up-selling and cross-selling products.
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Working under TELUS Technology Excellence (CTE), the TELUS Event Management (TEM) team is responsible for managing and communicating major incidents in all parts of the TELUS data, voice and wireless networks.
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We are looking for Learning & Development Officers (Life Insurance).
This role is responsible for the development, end-to end execution and management of the Learning & Development programs of our life insurance teams.
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Outstanding career development opportunities and Market Competitive Salary Levels
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This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts.
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Application migration to the multi-cloud in the project delivery cycle with hands on experience migrating customers/projects to the cloud.
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If you have previous leadership experience in customer service or sales experience on voice, chat, or messaging account and love technology and are looking to kick-start a new career, you could be just the person we are looking for.
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The Coach Lead’s role is to support Coaches with consistently applying their knowledge and skills to enhance the customer experience, drive sales performance and maintain compliance.
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The Technical Support Associate plays an integral role in executing TSA’s purpose. You will be providing administrative repair in voice teleservices with Chat and Voice streams.
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Provide customer support solutions to client's customers through inbound communication channels. Accurately document all transactions in the relevant software systems.
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Provide customer support solutions to client's customers through inbound communication channels.
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Ensure that application development and enhancement of the Liquidity Reporting is in line with Citi’s Standard Operating Procedure.
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Looking for a mix of business analysts, Functional Tester, and data analysts. Provide an extensive contribution and support in the transformation activity of the Liquidity 6G Reports.
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Self-driven individual that has a passion for helping organizations solve complex business and technology problems. This person will build and deliver intelligent and robust solutions for Extra Space Storage as a Mid or Senior Software Engineer
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Develops, implements, and maintains policies and procedures on application support services with proper documentation, and manages the team to ensure that all support or service requests are dealt with according to the agreed procedures and SLAs.
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Provide first level support through user calls through IVR, email-queues, ITSM tool, Skype-Chat
Awareness to ServiceNow ITSM tools or Remedy or HPSM or CA-ServiceDesk
To keep affected users informed about the progress
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main tasks will include performing detailed requirements analysis,documenting processes, and performing some user acceptance testing.To succeed in this role,you should have a natural analytical way of thinking and be able to explain difficult concept
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• Work with end users to define requirements for new applications or enhancements to existing applications.
• Design and develop cost effective solutions to meet user requirements.
• Document and deploy applications in a timely fashion.
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develops creative, clear-written material in support of the organization's technical strategies, process, policy manuals and standards. the work assignments involve moderately complex to complex issues where the analysis of situations
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The Accounts Payable Assistant will be performing the accounts payable (AP) and finance support functions including receiving, processing, verifying and reconciling of invoices to ensure efficient payments made for goods and services received.
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Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA. Performs phone, remote and email support
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This Data Analyst for Finance role will be an integral member of the Sales Finance team within the shared services center.
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