Ites Bpo Jobs

Responsible for registering new hires for classes, facilitating new
hire trainings, as well as all applicable development/ company trainings.

Skills : Training And Development , Training Specialist , Learning & Development , Trainer

To improve customer experience and strengthen the relationship between a business and its clients.

Skills : Excellent Communication Skills , project management experience ,

Responsible for management of risk that the client is exposed to, through fraud, misconduct & abuse. Includes knowledge in the context of misconduct schemes that result in losses due to theft, shrinkage, system manipulation.

Skills : Fraud Analyst , Fraud Detection

The account executive expected to assist customers in placing orders, and within the sales process, show skills in up-selling and cross-selling products.

Skills : Sales Account , Customer Service , Account Assistant , Account Executive

Working under TELUS Technology Excellence (CTE), the TELUS Event Management (TEM) team is responsible for managing and communicating major incidents in all parts of the TELUS data, voice and wireless networks.

Skills : Change Management , Problem Management , Incident Management , Release Management , Itil , Configuration Management

We are looking for Learning & Development Officers (Life Insurance).​

This role is responsible for the development, end-to end execution and management of the Learning & Development programs of our life insurance teams.​

Skills : Coach , Mentoring , Training And Development , Subject Matter Expert , Quality Assurance Analyst , Quality Analyst

Outstanding career development opportunities and Market Competitive Salary Levels

Skills : US Registered Nurse

This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts.

Skills : Workforce Management , real time analyst , Scheduling , Wfm , Capacity Planning , Scheduler , Forecasting , Genesys

Application migration to the multi-cloud in the project delivery cycle with hands on experience migrating customers/projects to the cloud.

Skills : AWS , Azure , Gcp , Devops , Shell Scripting , Python

If you have previous leadership experience in customer service or sales experience on voice, chat, or messaging account and love technology and are looking to kick-start a new career, you could be just the person we are looking for.

Skills : Coach , Coaching , Telcom , Telco , Mentor , Mentoring , Subject Matter Expert , Sme

The Coach Lead’s role is to support Coaches with consistently applying their knowledge and skills to enhance the customer experience, drive sales performance and maintain compliance.

Skills : Coach , Mentor , Call Center , Bpo

The Technical Support Associate plays an integral role in executing TSA’s purpose. You will be providing administrative repair in voice teleservices with Chat and Voice streams.

Skills : Telco , Telcom , , Technical Support

Provide customer support solutions to client's customers through inbound communication channels. Accurately document all transactions in the relevant software systems.

Skills : Customer Service Representative , CSR , Customer Service Associate

Provide customer support solutions to client's customers through inbound communication channels.

Skills : Csr Voice , CSR , Customer service , Customer Support

Ensure that application development and enhancement of the Liquidity Reporting is in line with Citi’s Standard Operating Procedure.

Skills : Domain Consultant , business analysts , Data Analyst , Data Mapping , Functional Tester , JIRA

Looking for a mix of business analysts, Functional Tester, and data analysts. Provide an extensive contribution and support in the transformation activity of the Liquidity 6G Reports.

Skills : Domain Consultant , Business Analysts , Data analysts , Sql , Functional Tester , JIRA

Self-driven individual that has a passion for helping organizations solve complex business and technology problems. This person will build and deliver intelligent and robust solutions for Extra Space Storage as a Mid or Senior Software Engineer

Skills : Modern JavaScript frameworks (React , Vue) , API development using .NET framework or .NET Core , Angular

Develops, implements, and maintains policies and procedures on application support services with proper documentation, and manages the team to ensure that all support or service requests are dealt with according to the agreed procedures and SLAs.

Skills : Application Support Manager , CRM Applications , Application Support , Enterprise Software

Provide first level support through user calls through IVR, email-queues, ITSM tool, Skype-Chat
Awareness to ServiceNow ITSM tools or Remedy or HPSM or CA-ServiceDesk
To keep affected users informed about the progress

Skills : Service Desk , Bilingual Engineers , Chinese , It Service Desk , Service desk analyst , Technical Helpdesk , It Helpdesk

main tasks will include performing detailed requirements analysis,documenting processes, and performing some user acceptance testing.To succeed in this role,you should have a natural analytical way of thinking and be able to explain difficult concept

Skills : Business Analyst , BusinessConsultant , Senior business analyst

• Work with end users to define requirements for new applications or enhancements to existing applications.
• Design and develop cost effective solutions to meet user requirements.
• Document and deploy applications in a timely fashion.

Skills : MS SQL , DB2 , Oracle Db , Ado.net , C# C C++ , Team Foundation Server , Visual Studio

develops creative, clear-written material in support of the organization's technical strategies, process, policy manuals and standards. the work assignments involve moderately complex to complex issues where the analysis of situations

Skills : Technicalwriting , Content Developer , Content Writer , Visio , Illustrator , Technical Writer Software , Technical Writer , Technical Documentation , Javascript , Cloud Services , Framemaker , Html Css

The Accounts Payable Assistant will be performing the accounts payable (AP) and finance support functions including receiving, processing, verifying and reconciling of invoices to ensure efficient payments made for goods and services received.

Skills : Salesforce , CRM , Accounts Payable , General Accounting

Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA. Performs phone, remote and email support

Skills : Service Desk , Ticketing Tools , It Helpdesk , It Service Desk , Technical Helpdesk , IT support

This Data Analyst for Finance role will be an integral member of the Sales Finance team within the shared services center.

Skills : Data Analyst , Reporting Analyst , Data Analysis , Financial Analyst , Finance Analyst , Variance Analysis , Data Mining , Sql , Power Bi , Tableau