Sawatdee-kah! Apply now as Thai Speaking Agent & get hired from home.
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As member of the Global Infrastructure Team, the Monitoring and End User Support Technician located in Manila takes over the monitoring and service desk support operations for Systems, Network, Database and Application services.
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Service Desk Analyst. Service Desk Analysts are IT professionals who provide technical help for users of an organization
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The Service Desk Analyst provides first level support and problem resolution to the Global Services Operations employees. The individual will be responsible for intake of requests through email and logging the request into our Service Now platform t
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Provide first and second line process and technical support to internal staff of a company.
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Xin chào! Apply as Vietnamese Speaking Agent & get hired from home.
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Work location: Ortigas <br> Work schedule: 24/7 on call support, shifting, weekend/holiday shifts
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We are looking for Service Desk Support to join our Maintenance Group
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Supporting Field Technicians in Canada
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Supporting Field Technicians in Canada<br>
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Provide first and second line process and technical support to internal staff of a company.
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Manages and oversees the activities of a team of Service Desk Analysts
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Supports the IT service desk by routing/assigning ticket requests
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Provide first level troubleshooting, support and resolution for application, hardware and communication problems
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Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.
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Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.
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The Global Service Desk Client Capability Lead (CCL) is responsible for the services delivered out of the DXC Service Desk locations to the DXC Account Team and Customer.
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Expert knowledge of Service Desk functions in line with ITIL standards, including Incident, Request and Knowledge Management
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Provide IT support for internal employees. Accept all user problems via calls, voice mail and electronic form. Take ownership of all problems through diagnosis, investigation and resolution.
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Work with the Fastest Growing Industries in the Philippines! Apply Today!
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Atlassian tool (JIRA, Confluence, Bitbucket, and Service Desk) Administrator is required to own performance, scalability, and operational excellence on our platform, with a focus on supporting Software Development, Infrastructure & Service Delivery
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Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation.
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Responsible for providing the first-line of telephone, chat, email, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
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Will be responsible for Level 1 Global IT Support to end users of the company – handling Incident, Request and Changes in ServiceNow according to SLA.
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Perform AWS/Linux/Unix/Windows server administration and operations support in an on-premise/public cloud Data Center environment. Perform physical and virtual server provisioning; OS installation, configuration, upgrades of operating systems<br>
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Work as L2 resource in AWS infrastructure and system administration team providing technical support and resolving issues. Provision Infrastructure as a service cloud computing for platforms such as AWS and Monitoring of cloud instances performance<br>
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