Helpdesk and Support technicians by organizing, managing and coaching them. He/She will also oversee the helpdesk and on-site support for Payreto’s employees guaranteeing that all employee requests and incidents are addressed in a correct.
We are looking for someone with experience in IT Helpdesk/Service Desk/Technical Support/TSR. With good oral communication skills and troubleshooting experience with hardware, software, and network. Must be amenable to start ASAP.
In this role, you will be attending to IT applications and services related queries and finding solutions to resolve issues. If required, you will escalate technical issues to the relevant teams and conduct follow-ups until the cases are closed.
As member of the Global Infrastructure Team, the Monitoring and End User Support Technician located in Manila takes over the monitoring and service desk support operations for Systems, Network, Database and Application services.
We are looking for a hands-on IT Test Manager who will be responsible for managing various elements of solution testing whilst primarily putting together test plans, test scripts, documenting test requirements, writing test scripts and data migration
The Account and Operations Manager is in-charge of managing efficient service delivery of a specific program or programs where he/she will be handling a team consisting of Team Managers and a number of agents.
We are looking for an Account Manager to create a long-term, trusting relationships with our customers. This position needs someone who is a game changer and can always think out of the box. Must be energetic and has an always on-the-go attitude.