-Provide Tier2 operational support for a range of critical applications -Perform problem identification and analysis to resolve incidents quickly and effectively. Investigates and coordinates successful resolution and closure of incidents.
Indra Philippines is hiring for an SAP Presales and Solutions Architect, open to contract or full time opportunity. This is initially a work from home role but will eventually report in Ortigas, Pasig City.
Working closely with various teams and ensure new product features are released on schedule. Liaising with Product Manager to define strategy, own product roadmap as well as manage & maintain a effective backlog for multiple sprints.
While providing first-class post-sales support to our Managed Service Customers, you will be managing a support team and instilling a high-performance culture with a focus on teamwork, service excellence and ownership for resolving customer issues.
You will be leading a team of 5-10 data analyst in the processing of data sets, identifying data inconsistencies and presenting results in lucid & engaging prose supported by tables and other visualisation methods.