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Description and Requirements Become part of a transformational journey with innovative talent and leading-edge technologies that drives amazing experience for our Customers. Join our team The CSE Technology Operations vision is to make life easier

Skills :

Workforce Management Analyst

HCM Nexus Consulting Inc
Metro Manila / NCR
3-10 years

This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts.

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Workforce Analyst (Work Allocation)

JP Morgan Chase & Co.
Manila Metro
3-6 years

Job Description : General Requirements for Role The Workforce Planning (WFP) team is part of Consumer and Community Banking (CCB) Global Finance & Business Management Office and provides workforce products, technologies, scheduling, forecasting and

Associate Reporting Analyst

Teletech Customer Care Management Philippiness Inc
Santa Rosa Philippines
Not Specified

Job Description : Associate Reporting Analyst When everything's connected, how we connect is everything … and we'd like to connect with you too! We're looking for Associate Reporting Analyst to support a specific program under TTEC. About TTEC: We

Skills :

Job Description : TTEC is seeking a seasonedExecutiveDirector of Workforce Managementto join our Engage Customer Managed Services team. We help bring technology and human connections together to deliver amazing customer experiences every time. We ne

The ideal candidate is a highly self-motivated and fast learning technologist who is ready to support the rollout of our Contact center solution. You must be capable of working in a highly dynamic and distributed team. We are seeking a Japanese-speak

Skills :

Genesys Cloud Developer

Cognizant Technology Solutions Philippines Inc
Taguig Philippines
Not Specified

Job Description: * Experience in software development in analysis, design, development, deployment and testing with wide range of technical experience in architecture definition and implementation of various Enterprise and voice-based systems *

Skills :

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about

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Workforce Team Leader

Amex Group
Taguig Philippines
2-5 years

Job Description Workforce Team Leader You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers fin

Job Description Details: Job Responsibilities: * Manage a team of Workforce Specialists (WFS) and Real Time Adherence Analysts (RTA) * Ensure each WFS and RTA understands and meets his or her required tasks, objectives as well as oversee emp

Workforce Management Analyst

HCM Nexus Consulting Inc
Philippines
3-6 years

About the job Workforce Management Analyst This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In additi

Workforce Systems Manager

TaskUs
Meycauayan Philippines
Not Specified

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies, being ready to handle any challenge in a mo

Job Description : About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more hu

SCHEDULER

Qualfon Philippines, Inc.
Manila Philippines
2-4 years

Job Summary Main Objectives and Duties: 1. Schedule Generation and staffing analysis . Uses workforce management software and callvolume history to help manage intra-day staffinglevels. . Ensures that call center resources are scheduledand utilized

Software Reliability Engineer

ResultsCX
Manila Metro Manila / NCR
4-7 years

Our Software Reliability Engineer is responsible for troubleshooting and triaging complex issues affecting performance, refactoring existing code and developing new applications to ensure scalability and reliability. In this role you will: * Ident

Senior Genesys Solution Consultant

Full Potential Solutions
Philippines Pasig City
8-11 years

Responsibilities The Senior Genesys Solution Consultant combines multiple capacities including Developer, Engineer, Technical Architect, and Analyst for contact center projects, modifications, and upgrades. The position works closely with the Tec

Sr. Telecom Engineer

ResultsCX
Philippines Bengaluru / Bangalore
10-13 years

As Senior Telecom Engineer you will work on multiple ACD supporting 30+ global contact centers for production agents and admin users. You will be part of the Telecommunication Solutions and Design team to work on telecom solution architecture and new

Sr. Telecommunications Engineer

ResultsCX
Philippines Bengaluru / Bangalore
10-13 years

As Senior Telecom Engineer you will work on multiple ACD supporting 30+ global contact centers for production agents and admin users. You will be part of the Telecommunication Solutions and Design team to work on telecom solution architecture and new

Job Description : The world has changed. Disruptive technologies, social media, more demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agil

Workforce Management Senior Team Lead - CEBU

eTeam Workforce Pte Ltd
Cebu City Philippines
7-10 years

Job Description Role Workforce Service Specialist/ Workforce Management Team Lead Education Graduate of any Bachelor's degree or Undergrad with relevant work experience Must have: Must have at least 7 years of experience in Workforce Management Mus

IT Service Transition Analyst

HC Consumer Finance Philippines Inc
Metro Manila / NCR
2-5 years

Be part of the core development team for a new and exciting venture combining the best of e-commerce and fintech worlds.

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Project Manager

Five9 Inc.
Manila Philippines
2-3 years

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the c

Platform Configuration Engineer

Five9 Inc.
Manila Philippines
2-5 years

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the c

Multi-Channel Engineer

Five9 Inc.
Manila Philippines
2-5 years

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the c

Contact Center Wallboard Engineer

Five9 Inc.
Manila Philippines
2-5 years

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the c

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