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Manager - Workforce (Capacity Planning)

Ben Edictio Search
Metro Manila / NCR
5-15 years
Not Specified

Responsible for ensuring integrity and consistency of set WFM Planning, Scheduling and forecasting processes/procedures.<br>

Skills :

Global Resource Planner

Sykes Asia Incorporation
Metro Manila / NCR
2-5 years
53848 - 67309 PHP

This position is responsible for developing client ramp up plans and forecasts by analyzing trends, modeling AHT, attrition, scheduling scenarios, and interpreting future client needs.

Skills :

Workforce Reports Analyst

Sykes Asia Incorporation
Metro Manila / NCR
2-3 years
Not Specified

Workforce Reports Analyst is responsible in data management, from consolidation, analysis to reporting. The position requires advanced skills in excel, data visualization and data management.

Skills :

Workforce Analyst (Scheduling/Real

Amazon
Philippines
3-6 years
Not Specified

Job Description : Workforce Analyst (Scheduling/Real-Time Analyst) Job Description We are looking for a highly motivated individual with experience in Contact Center scheduling and real time management of resources, who possesses a clear understandin

Workforce Analyst (Scheduling/Real

Amazon
Philippines
3-6 years
Not Specified

Job Description : Workforce Analyst (Scheduling/Real-Time Analyst) Job Description We are looking for a highly motivated individual with experience in Contact Center scheduling and real time management of resources, who possesses a clear understandin

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