Supports end users with concern regarding technical issues such as Desktop, laptop, network connectivity. With experience in ticketing and SLA. Performs phone, remote and email support
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Provide first level support through user calls through IVR, email-queues, ITSM tool, Skype-Chat
Awareness to ServiceNow ITSM tools or Remedy or HPSM or CA-ServiceDesk
To keep affected users informed about the progress
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Responsible for the support of all desktop hardware, software, and telecommunications equipment. As the IT Support Specialist, you are the front line in support of Insight Customers and will provide assistance via phone, email, and chat.
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Description and Requirements Position Summary Responsible for technical support to internal customers and secures first time resolution resulting in minimal recurring issues. Ensures quality services in accordance with departmental standards a
Job Description : As a Trading Services Analyst, you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes t
DESCRIPTION Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amaz
DESCRIPTION Job summary Are you a self-starter with a passion for e-commerce, looking to expand your retail skillset and help shape the way third-party Sellers work with Amazon Amazon.com strives to be Earth's most customer-centric company where p
Assignment Detail Industry: Insurance Job Description Software Engineer - level III Summary: The Software Engineer develops, implements, and maintains software solutions that enable business operations to realize company goals & objectives. The
Responsible for coordinating technology related support needs between IT and operations/delivery functional groups. OSS leverages extensive organizational skills via phone, web, email, chat, and other support channels
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Job Description : About Wells Fargo India & Philippines is a critical component of Wells Fargo's strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the te
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Assignment Detail Industry: Insurance Job Description Finance Business Systems Administrator This role supports various finance ERP and reporting applications including configuration, maintenance, administration, and process documentation. This
DESCRIPTION Job summary Location: Philippines Language Requirement: Business proficiency in speaking and reading Mandarin to communicate with our Chinese speaking counterparts/sellers in China Working Hours: 5 days work week inclusive of one or bot
In the Telesales position you will be dealing with prospective customers and converting the lead into a sale. The role involves all aspects of customer acquisition from responding to leads to sale conversion.
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Answering client questions globally through expert telephone, email, instant message, and proprietary communication channels
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Support FactSet clients with issues related to installation, connectivity, performance, stability, security, and Office Integration
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Assignment Detail Industry: Insurance Job Description Systems Engineer Level II Summary: The Systems Engineer II architect solutions, acts as a subject matter expert, and provides thought leadership around their areas of expertise. The incumbent
Job Description : Responsibilities: * Cash Application * Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients customer account receivables * Correct, verify and pos
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Description and Requirements 1. Leads and manages a team of CSR's in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placing sales orders). Ensures that each team member meet
Urgent hiring, open for fresh graduates
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Job Description : Position Summary The Workforce Management (WFM) Specialist primary responsibility is to preserve the center's ability to meet contractual service level metrics of each program. This position provides frontline, 24X7 support for all
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Provide support to clients for all existing and future Payment product offerings provided by Finastra.
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Job Description : In this role, you will: * Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance * Use technical expertise in the design
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Job Description : At TTEC, we're all about the Human Experience. Elevated. As a site-based Customer Service Representative at UP Technohub, Quezon City, you'll be a part of creating and delivering amazing technical experiences while you also #Experi
Job Description . Assists users through Phone, Chat, Email or tickets raised via Portal following proper Incident Management processes and procedures. . Log, validate and diagnose user issues, on the full range of products and applications used. . P
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