Primary responsible for the timely and quality delivery of Application Maintenance Services to our clients. By coordinating and working closely with the Level 2 and Level 3 support teams (Local and Off shore) and Release and Test Management teams.
Project Management and Service Delivery • Manages the delivery and implementation of services within planned timelines, budget, margins and quality specifications. • Consistently delivers high value, 'client ready' work with minimal supervision.
The WFM Supervisor is responsible for leading a team of Planners and Real Time Analysts. Responsible in providing training, coaching and development of the team. Provides direction and action plan to the team on how to achieve objectives and KPIs and
Assists the IOM over operational responsibility for GOC in Manila, which is currently under establishment. Play a key role in driving the development forward will help to ensure a stable and future-oriented infrastructure operation
· Consulting: Be able to lead Current State and Future state assessments around functionality and/or processes. This will include white boarding, utilizing MS Visio and determining business improvement areas.
Leads the delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope. and Defines and finalize project scope, goals and deliverables that support business goals in
We are looking for a hands-on IT Test Manager who will be responsible for managing various elements of solution testing whilst primarily putting together test plans, test scripts, documenting test requirements, writing test scripts and data migration
Posted: 22 hours ago
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