• Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide.
We are hiring Customer Service Representatives who will be responsible for providing support to our clients customers. You are expected to provide the best in class customer service and ensure the customers and fully satisfied.
Job Description :
* Are very comfortable communicating with customers in a metrics-driven environment
* Are able to navigate multiple technologies while staying engaged with our customers
* Demonstrate resiliency and extreme adap