Modify Search

Customer Service Jobs

Filter
1323 Jobs

Customer Service Representative (CSR)

Strategic Networks Inc
Metro Manila / NCR Quezon City
1-5 years

Urgent hiring

Skills :

Job Requirements * Completed at least 2 years in college or Senior High School graduate * With at least 6 months BPO experience * Willingness to work in shifting schedule * Amenableto work onsite in Giga Tower, Bridgetowne, Quezon City

Skills :

Be one of us this October and get 30k Signing bonus!

Skills :

Customer Service Representative - Quezon City

Strategic Networks Inc
Metro Manila / NCR Quezon City
1-5 years

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Skills :

Fraud Specialists

HCM Nexus Consulting Inc
Other - Philippines
1-2 years

A Fraud Specialist handles routine customer service activities while maintaining a balance of excellent customer service and solid investigative research.

Skills :

Customer Service Representative

Strategic Networks Inc
Metro Manila / NCR Quezon City
1-4 years

Respond and receives to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with organisation's service standards which require deviations from standard screen, scripts and protocols.

Skills :

The Chat Support is the person acting in behalf of the company by answering and responding to customer concerns or queries in an efficient and effective manner.

Skills :

Customer Service Representative (CSR) - Vertis North, Onsite

Strategic Networks Inc
Metro Manila / NCR Quezon City
1-5 years

Urgent hiring

Skills :

Customer Relations Associate- Quezon City | TEAM LEAD

Strategic Networks Inc
Other - Philippines Quezon City Makati City
0-3 years

Respond and receive customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with organization's service standards. Analyze customer service needs for communication to service and technical departments.

Skills :

Qualifications: * Completed 2 years in College with no back subjects * Must have 1-2 years in an International Calling role in Technical Support/Customer service operations * Willingness to work on shifting schedule * Willingness to work

Skills :

Client Account Representative

Manulife Business Processing Services (MBPS)
Metro Manila / NCR Cebu City
2-7 years

We're looking for a Client Account Representative to manage a diverse set of clients and provide high-quality service for issues that require broad business knowledge, excellent verbal communication, and business writing skills.

Skills :

A Data Entry Specialist enters data from various source documents into the computer system for storage, processing and data management purposes. The role includes updating and maintaining information on computer systems and in archives.

Skills :

Customer Care Professional

CommPeak
Metro Manila / NCR Pasig City
1-3 years

In this role you will be responsible for overseeing and addressing all customers’ needs by providing accurate, professional pre and post-sale service, ensuring customer satisfaction and customer’s best use of CommPeak’s platform and products.

Skills :

Customer Relations Associate- Quezon City

Strategic Networks Inc
Other - Philippines Quezon City Makati City
0-3 years

Respond and receive customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with organization's service standards. Analyze customer service needs for communication to service and technical departments.

Skills :

Customer Service Representative - Quezon City

Strategic Networks Inc
Metro Manila / NCR Quezon City
1-5 years

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Skills :

Job Description * Service channels may include inbound phone, email, chat, and potentially video conference. * Tech-savvy and able to troubleshoot personal devices (computers, smart phones, tablets willing to be trained), online streaming, tran

Skills :

This role is to provide customers with exceptional customer service, using Facebook(Meta) chat function attached to our
website, email software, the company's website to help resolve customers and respond to questions to products and services.

Skills :

Human Capital Service Advisor

AscentPro
Metro Manila / NCR
2-5 years

US HR Direct. The resource will handle Human Capital Concerns

Skills :

Provide B2B support services through email relating to all products for one of the largest search engine's collaborative platform.

Skills :

Customer Service Representative (CSR)

Strategic Networks Inc
Metro Manila / NCR Quezon City
1-5 years

Urgent hiring

Skills :

Working closely with our US and AU customer service team in executing reservation changes and cancellations

Skills :

Customer Service Representative

Siegensolutions
Antipolo Philippines
1-4 years

Job Description WE HAVE URGENT CALL CENTER JOBS IN ANTIPOLO CITY WITH UP TO 22.3K PER MONTH SALARY! NO CALL CENTER EXPERIENCEREQUIREMENT. APPLY NOW! . Up to PHP 22.3K/mo salary package . Fast career growth . World-class benefits: Health card, life

Skills :

Customer Service Representative

Siegensolutions
Philippines
1-4 years

Job Description WE HAVE URGENT CALL CENTER JOBS IN MANDALUYONG CITY WITH UP TO 22.3K PER MONTH SALARY! DO YOU HAVE AT LEAST 6 MONTHS OF CALL CENTER EXPERIENCE APPLY NOW! BENEFITS: . Up to 22.3K salary package . Fast career growth . World-class bene

Skills :

Customer Service Representative

Siegensolutions
Philippines
1-4 years

Job Description WE HAVE URGENT CALL CENTER JOBS IN MAKATI WITH UP TO PHP 24K PER MONTH SALARY! WITH/ WITHOUT CALL CENTER EXPERIENCE APPLY NOW! BENEFITS: . URGENT HIRING . Up to PHP 24K/mo salary package . Fast career growth . World-class benefits:

Skills :

Urgent Hiring! Customer Service Agent

Siegensolutions
Baguio Philippines
1-4 years

Job Description WE HAVE URGENT POSSIBLY WORK AT HOME CALL CENTER JOBS IN BAGUIO WITH UP TO 17.5K PER MONTH SALARY! NO CALL CENTER EXPERIENCE REQUIREMENT. APPLY NOW! BENEFITS: . Possible Work from Home Set-up . 17.5K salary package . Fast career grow

Skills :

Know more banner-img

Customer Service Job Vacancies

Customer service is one of the most important department for any product or service-based organization. In almost every Industry, the customer service executives act as the mediators between the customer and the company. They make sure to resolve the problems with the services and products of the company and are usually the only point of contact for the customers.

The Job role of a customer service executive is quite comprehensive and requires utter patience level. These professionals are the front face for customers and are the ones who make the image of the company in their minds. So, if you are the one who has good command over communication skills and are polite enough to handle people all day long then this is the perfect profession for you. To help you make your decision better, here is complete guide about this profession.


What are the educational requirements to get a customer service job?

This is a dynamic job role and needs the employee to have potential for efficient communication and patience. Although, this is a very important job role but there are no set criteria for educational qualifications. To be a customer service executive a candidate may take-up any degree of graduation if he or she wants to work for international companies and if he or she wants to work with domestic organizations then can start his or her professional journey after class 12th board examinations.

This job gives complete flexibility to the potential candidates and expects them to polish their communication, dedication, focus and to have a short learning curve. So, to be a customer service associate one needs to work more on his or her technical and soft skills.


What is the scope of customer service jobs?

Customer service is an important function as most companies spend time, energy and cost in manager their pre after sales services. This profession has good scope in growing countries like India. According reports, customer service will be at its peak in year 2026.

India itself is a big consumer market and to handle such crucial queries these companies are on a constant look out to hire the best professionals who may handle their customers diligently which will help to form better image in market. So, this is the right time to step in this career.


What are the job responsibilities in a customer service job?

  • Customer service executive answer customer calls professionally to provide information about products and services, cancel or take orders, or register details of complaints.
  • Provide chat service, e-mail service and backed work.
  • Maintain records of customer communications and dealings, copy details of questions, grievances, and comments, as well as actions taken. Process forms, orders and applications.
  • Follow up to confirm that requests are passed and actions are taken for customers.
  • Mention unresolved customer complaints or different requests to particular departments for further actions.


Which tools can help you to take-up customer service jobs?

  • CRM software (Customer relationship management): Telemation e-CRM, Blackbaud The Raiser's Edge, Salesforce software, Austin Logistics Call Tech.
  • Query software and database interface: Oracle software, Data entry software, Microsoft Access, Customer service knowledge Electronic mailing system: IBM Notes, Microsoft Exchange Server, Astute Solutions PowerCenter, Microsoft Outlook.
  • ERP software (Enterprise resource planning): Oracle JD Edwards EnterpriseOne, Microsoft Dynamics, SAP, Intuit QuickBooks Enterprise Solutions.

 

What are the skills required for a customer service job?

  • Active listening: To understand customers on calls, emails and chats it is important for candidates to have active listening skills. This will help them to focus on the minute details that the customer provided and will make the process error free.
  • Polite communication: Politeness while speaking on call, chat or email is very important in this profession the candidates who wants to get this job should have polite way of speaking both in oral and written form of communication.
  • Proactive service orientation: The service professional should be proactive in helping customers. This will create better image of company in customers mind.
  • Reading comprehension: Understanding written communication and paragraphs in emails and backend documents related to work.
  • Critical thinking: Using rational understanding and reasoning to recognise the strengths and weaknesses of substitute solutions, deductions or approaches to solve problems.


What salary one may expect in a customer service job?

  • As an entry-level Customer Service Representative (CSR) with less than 1 year of work experience one may expect to make an average total salary of ₹300,476.
  • At early stage of career as Customer Service Representative (CSR) with 1-4 years of work experience one may expect to earn an average total pay of ₹440,798.
  • Reaching mid-career as Customer Service Representative (CSR) with 5-9 years of work experience one may expect to draw an average total salary of ₹671,350.
  • Becoming experienced Customer Service Representative (CSR) with 10-19 years of work experience one may expect to earn an average total salary of ₹939,641.
  • Finally, once one reaches his or her their late career i.e. 20 years and higher, the employees may expect to earn an average total salary of ₹12,00,000.