Roles and Responsibilities
* Providing first-level query responses to customers
* Booking deliveries into the freight management system
* Ensuring queue length and call wait times are kept to a minimum
* Managing large amounts of inbound
* Must have completed 2 years in college (with no back subjects)
* With at least 6 months BPO experience
* With at least 30 MBPS wired internet connection
* Amenable to temporarily work from home and with conducive work space
Responsible in reviewing tickets including calling the customer back as needed and making sure that all concerns raised through the ticketing system are addressed with utmost quality
* Review and address concerns through emai
Customer Service Representative in Eastwood, Libis.
As a customer service representative you will have to do the following:
- Learn store products and ask questions to ensure that what you are learning about the products follows o
Job Description :
TeleTech is on the search for a temporary work from home Customer Service Representative to proactively create meaningful connections with our team in Araneta, Quezon City.
Now, more than ever, how we connect is everything. Our pu
* Bachelors Degree (Four-year college course)
* Minimum of 2 years work experience
* Excellent Verbal and Written Communication Skills.
* Ability to remain professional and courteous with customer at all times.
* Must be