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Customer Experience Analyst (Iloilo)

TELUS International Philippines Inc
Iloilo Philippines
Not Specified

Description and Requirements Position Summary The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operati

Description and Requirements Functional Responsibilities * Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience.

Description and Requirements The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the

Sr Customer Support Specialist

Honeywell
Central Luzon Philippines
Not Specified

Driving Infinite Possibilities Within A Diversified, Global Organization Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls

Skills :

QA Test Manual - Analyst - Digital Customer - Philippines

Deloitte
Manila Philippines
2-4 years

Title: QA Test Manual - Analyst - Digital Customer - Deloitte Consulting Philippines Delivery Center What impact will you make At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact

QA Test Automation Analyst - Digital Customer - Philippines

Deloitte
Manila Philippines
2-5 years

Title: QA Test Automation - Analyst - Digital Customer - Deloitte Consulting Philippines Delivery Center What impact will you make At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an im

Skills :

Role Title: Salesforce Developer (Analyst) At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inc

Description and Requirements Functional Responsibilities * Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience

Description and Requirements * Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. Ensures that transaction mon

What impact will you make At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collabor

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

WFM Planning Analyst

Teletech Customer Care Management Philippiness Inc
Metro Manila / NCR Manila
Not Specified

Job Description : t TTEC, we're all about the Human Experience. Elevated. As an Analyst - Workforce Management - Planning (WFM), you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

CBPS - Customer Solutions Officer

Citi
Philippines
Not Specified

Job Description : The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The

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