Modify Search

Contractual Operations Manager Jobs

Filter
41 Jobs

Job Description : Senior Technical Account Manager TTEC is seeking a Senior Technical Account Management to join our IT team. We're a global company that is 46,000+ employees strong. Together, we are transforming the world of customer experience by

Description and Requirements



Position Summary:
We currently have an exciting opportunity for an analytical and self-motivated Pricing Coordinator to join our Revenue Capacity Management (RCM) team on a full time basis. Reporting to the Pricing Man

Skills :

Description and Requirements Position Summary A Forecasting and Capacity Planner produces long & short term resource plans for frontline agent and seat resources. The analyst acts as the primary client-facing representative of WFM and serves to u

Job Description : At TTEC, we're all about the Human Experience. Elevated. As a Senior Operations Analyst in Pasay (Five Ecom), you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning

WFM - Sr. Capacity Planner

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Functional Responsibilities * Analyze front office and back office volume projections service metrics targets versus current performance trends on AHT, shrinkage (absenteeism and aux usage), attrition, occupanc

Sr. Team Leader, Operations

Concentrix
Cebu City
Not Specified

Essential Functions/Core Responsibilities . Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation . Coach direct reports on their performance on a regular ba

The Role The Service Improvement Manager for Local and Remote Services works as part of a team to ensure the continued improvement and successful delivery of all services within Global Service Management team is achieved. Aligned to a specific set of

Data Analyst

EMAPTA
Philippines
Not Specified

Job Description At Emapta, saying 'We're a Family' means we're also your second home at work, and our ratings prove it! 4.5 GLASSDOOR RATING 4.5 FACEBOOK RATING 93% CANDIDATE REFERRAL Our goal is to build your local careers with global impact, s

Marketing Manager

GlaxoSmithKline Pte Ltd
Manila Philippines
Not Specified

Job Description : Site Name: Finance Center Building Posted Date: Feb 18 2022 Are you looking for a brand management role that allows you to drive robust customer insights and shape promotional effectiveness If so, this Marketing Manager role could

Usage Analyst

LSEG
Taguig Philippines
Not Specified

The Usage Analyst will be a part of Customer Operations - Performance Excellence team and will be supporting the Sales & Account Management and Proposition teams. Position Summary: The main task of this role is to provide usage information and analy

Skills :

Engagement Manager (Reny Biju) | Temporary WFH | BGC

MicroSourcing
Taguig Philippines
Not Specified

(Same JD as previous) 1.1 Engagement/Project Manager One of the core competencies for a Manila based EM is to be able to run with the project once the requirements are documented and complete it and deliver to Download Connect. This means: * The

Customer Success Team Leader (Seasonal) - Manila, PH

BalsamBrands
Manila Metro Manila / NCR
1-2 years

Job Description Balsam Brands is looking for Customer Success Team Leaders to join our seasonal Customer Success Team in the Philippines. You will work closely with our CS agents to monitor performance levels, ensure all agreed-upon target metrics a

The Role As an IT Vendor Relationship Manager, you will support the IT Vendor Management Office in fulfilling its duties and responsibilities. You will also build lasting relationships with Tier 1 vendors that will help propel the most value from ven

Sr. Team Leader, Operations_Dental Tera

Concentrix
Quezon City
Not Specified

Essential Functions/Core Responsibilities . Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation . Coach direct reports on their performance on a regular ba

Customer Success Team Leader (Seasonal) - Manila, PH

BalsamBrands
Manila Metro Manila / NCR
1-2 years

Job Description Balsam Brands is looking for Customer Success Team Leaders to join our seasonal Customer Success Team in the Philippines. You will work closely with our CS agents to monitor performance levels, ensure all agreed-upon target metrics a

Associate, Controls & Compliance

Concentrix
Taguig
Not Specified

Job Description - Key Responsibilities Risk and Compliance Risk Assessment and Controls Setting . Facilitate Risk assessment tool set documents for all high impact processes and ensure the documents are reviewed every 6 months and changes should be h

Facilities Engineer Iloilo

LaSalle Investment Management
Iloilo Philippines
Not Specified

ROLE AND RESPONSIBILITIES OVERALL ROLE * To achieve excellence in preventive maintenance programs with highest standards and ensure energy conservation practices. * Assist the FM in managing M&E scope of the projects to ensure the quality and d

Operations Manager

Curran Daly & Associates
Taguig Philippines
5-8 years

Job Description Responsibilities * Manages overall operations spanning 1-6 low to high complexity programs or Statement of Work (SOW) with a resource base of 200 to 300 within a location or multiple locations * Makes independent decisions in a

Skills :

Sr Global IT Services Delivery Specialist

Concentrix
Cebu City
Not Specified

* Client IT Liaison * Builds strong relationships with assigned clients and CNX business units. * Serves as the primary Concentrix IT contact for the client and internal business units. * Responsible for all client IT communica

Skills :

Senior Operations Analyst

Teletech Customer Care Management Philippiness Inc
Manila Metro Manila / NCR
2-3 years

Job Description : At TTEC, we're all about the Human Experience. Elevated. As a Senior Operations Analyst in Pasay (Five Ecom), you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning

Senior Team Leader

Concentrix
Mandaue City
Not Specified

Essential Functions/Core Responsibilities . Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation . Coach direct reports on their performance on a regular ba

Delivery Operations TL - VisMin - 2022

Concentrix
Cebu City
Not Specified

Dimension & Scope: . The Team Leader's role is a managerial level position. . This position is primarily responsible for developing and managing the work of a group of employees in a Service Center/Operations environment . This position has authority

Delivery Operations TL - Luzon - 2022

Concentrix
Quezon City
Not Specified

Dimension & Scope: . The Team Leader's role is a managerial level position. . This position is primarily responsible for developing and managing the work of a group of employees in a Service Center/Operations environment . This position has autho

COMMUNITY SALES MANAGER

KMC MAG Solutions Inc
Taguig Metro Manila / NCR
Not Specified

1. FUNCTIONAL OVERVIEW Focus on maintaining good relationships with clients and improving the company's services to provide best-in-class customer experience by consistently or exceedingly meeting the established service level agreements (SLA) wi

Skills :

Sr. Representative, Controls & Compliance

Concentrix
Taguig
Not Specified

Risk Assessment and Controls Setting . Facilitate Risk assessment tool set documents for all high impact processes and ensure the documents are reviewed every 6 months and changes should be highlighted to the management as well as to the client . Est

Know more banner-img