Job Description * Implementing Cisco DUO MFA in Microsoft 365, VPN, and Active Directory * Experience managing Veeam backups and troubleshooting backup issues * Performing email migrations to Office 365 * Nice to have will be experience w
Job Description Primary duties: . Software/Hardware management . Network Administration . Troubleshooting . Hardware break/fix . VoIP phone support . Technical documentation . Device monitoring Responsibilities . Provide Tier 1 and Tier 2 technical
Operational support of customer infrastructure. Entailing incident resolution, change management, and upgrades, improvements.
Acting as an escalation point for our service desk engineers on complex support cases.
Standard 2nd and 3rd level support