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Recruiter I

Concentrix
Quezon City
Not Specified

Essential Functions/Core Responsibilities * Responsible for assisting with implementation and administration of recruitment programs * Receive, screen, and file incoming resumes, background, and reference checks * Conduct initial screening i

Skills :

Team Leader Operations

Concentrix
Quezon City
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

Associate, WFM Reporting

Concentrix
Philippines
Not Specified

Essential Functions/Core Responsibilities . Generate standard reports from internal and client systems and distribute reports to relevant stakeholders . Maintain and enhance existing databases, reports, and graphs to meet the reporting customers nee

team leader

Concentrix
Quezon City
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

Team Leader

Concentrix
Cebu City
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

Customer Service Advisor - UPA 2022

Concentrix
Quezon City
Not Specified

Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropria

Skills :

Customer Service Advisor - Cantonese 2022

Concentrix
Quezon City
Not Specified

Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle/route accordingly to the satisfaction of the consumer Ve

Operations Manager

Concentrix
Cebu City
Not Specified

Essential Functions/Core Responsibilities . Analyze and maintain all Client Service Level Agreements implement improvement plans as needed . Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billab

Team Leader, Operations

Concentrix
Quezon City
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

Associate Specialist, Program Support

Concentrix
Makati City
Not Specified

Description The Voice of the Customer (VOC) Analytics division of Concentrix is expanding and is looking for talented individuals who will work well with the internal team in delivering best in class research programs for our clients. Key Job Functio

Skills :

Speech Analytics Quality Data Analyst

Concentrix
Quezon City
Not Specified

Job Description: * Lead all QA Automation Deployments in PH Geo using Observe AI Speech Analytics platform. * Build categories in Speech Analytics tool for data analysis * Provide reporting and insights on the results from Speech Analytics

Operations Manager I

Concentrix
Cagayan de Oro
Not Specified

Essential Functions/Core Responsibilities . Analyze and maintain all Client Service Level Agreements implement improvement plans as needed . Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billab

Customer Service Advisor - Makati 2022

Concentrix
Makati City
Not Specified

Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropria

Sr. Internal Auditor I

Concentrix
Quezon City
4-7 years

- Plans, executes, and reports on risk-based audits in order to assess the design and effectiveness of financial, operational, and compliance processes for both manual and automated controls, which may be on first time topics within established or em

Talent Connect - Shaw 2022

Concentrix
Mandaluyong City
0-5 years

Essential Functions/Core Responsibilities

. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs)
. Clarify customer requirements probe for understanding, use decision-support tools and resources to appropria

Skills :

Talent Connect - Bridgewood 2022

Concentrix
Quezon City
0-5 years

Essential Functions/Core Responsibilities

. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs)
. Clarify customer requirements probe for understanding, use decision-support tools and resources to appropria

Skills :

Customer Service Advisor - Mactan XTRA 2022

Concentrix
Cebu City
Not Specified

Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropria

Skills :

Team Leader

Concentrix
Baguio
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

People Solutions Generalist I

Concentrix
Quezon City
2-4 years

Essential Functions/Core Responsibilities * Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance managemen

SME, Operations

Concentrix
Ilocos Region
Not Specified

Essential Functions/Core Responsibilities * Provide floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). * Assists in driving metrics of the team * Monitor closure of service levels regularly. * Ensure

Team Leader

Concentrix
Philippines
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

Team Leader Operations

Concentrix
Quezon City
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

Team Leader, Operations

Concentrix
Manila
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

Project Wheelz | Team Leader, Operations

Concentrix
Quezon City
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

Skills :

Team Leader, Operations

Concentrix
Quezon City
Not Specified

Essential Functions/Core Responsibilities * Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements * Effe

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