Modify Search

Coaching Jobs

Filter
1733 Jobs

Coach for Excellence

TELUS International Philippines Inc
Iloilo Philippines
Not Specified

Description and Requirements The Coach for Excellence (CfE) acts as the subject matter expert on TELUS International Philippines coaching excellence processes. He or she performs regular audits and provides feedback to the team leader coaching se

Job Description : Customer Solutions Manager Owns methods, procedures, reporting, analysis for each site. They are SMEs for all policies, processes, and products that their site supports. The main responsibility is to partner with Team Leaders to 'U

The Applications Lead is responsible for management and coaching of the application team members, this will include:
Planning, prioritizing and assigning work to team members.

Skills :

SPS Service Delivery Manager

Amazon
Philippines
Not Specified

DESCRIPTION Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amaz

Job Description : Workforce Management Team Lead Workforce Management (WFM)Team Leads are responsible for WFM Specialists performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client service level metri

Manager, Quality Assurance

Teletech Customer Care Management Philippiness Inc
Metro Manila / NCR Manila
Not Specified

Job Description : Job Title: Manager, Quality Assurance Due to growth across the region TeleTech EMEA are seeking a Quality Assurance Managerto manage the QA teams and delivery across our European Customer Contact centres in the UK and Europe. Glob

Skills :

Sr. Trainer- Leadership Development

Alorica Teleservices Inc
Metro Manila / NCR
2-3 years

Conduct client program training and reinforcement training to agents and act as peer mentor and Subject Matter Expert (SME) to other Trainers. Evaluate training program effectiveness and recommend training program modifications and develop training c

Skills :

Sales Force Effectiveness Head

John Clements Consultants Inc
Philippines
Not Specified

Duties and Responsibilities: * Develops a sales force strategy that makes the best use of available human and OPEX resources, including sizing, allocation and deployment of the sales forcestrategy for implementation of CRM tools/processes * Sup

Skills :

Specialist, Quality Assurance

Teletech Customer Care Management Philippiness Inc
Taguig Metro Manila / NCR
Not Specified

Job Description : Quality Assurance Specialist Quality Assurance (QA) Specialists are responsible for quality analysis based on client and Teletech specified policies, thresholds, and procedures. QA Specialists are accountable for providing, coordin

Skills :

GLD Senior Trainer

Teletech Customer Care Management Philippiness Inc
Iloilo Philippines
Not Specified

Job Description : POSITION TITLE: Global Leadership Development Trainer (GLD Senior Trainer) REPORTS TO: Global Leadership Development Manager The GLD Senior Trainer position holds primary responsibility for global facilitation and effective impleme

Skills :

Description and Requirements Functional Responsibilities * Leads and manages a team of CSR's in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placing sales orders).En

Operations Manager

Amazon
Philippines
2-5 years

Job Description : Job summary Language Requirement: Business proficiency in spoken and ability to read Mandarin in order to communicate with our Chinese speaking overseas counterparts/sellers Working Hours: Office hours (alternative start-end times

Description and Requirements Position Summary Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maxi

Description and Requirements Position Summary: Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team membe

Specialist, Quality Assurance

Teletech Customer Care Management Philippiness Inc
Metro Manila / NCR Taguig
Not Specified

Job Description : Quality Assurance Specialist Quality Assurance (QA) Specialists are responsible for quality analysis based on client and Teletech specified policies, thresholds, and procedures. QA Specialists are accountable for providing, coordin

Skills :

Description and Requirements Position Summary Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member

Description and Requirements Position Summary: Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member

Description and Requirements Position Summary Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member

Quality Supervisor

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Additional Job Description Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ens

Country HR Leader for Customer Services

Amazon
Philippines
10-13 years

Job Description : Scope: The role covered our Philippines Customer Services operations, with two sites (Manila and Cebu, and an emerging virtual operation) At Amazon, we're working to be the most customer-centric company on earth. We're growing fa

Description and Requirements Position Summary Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member

Description and Requirements Position Summary Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team membe

Operations Team Leader

TELUS International Philippines Inc
Philippines
Not Specified

Description and Requirements Position Summary Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member a

Description and Requirements Position Summary Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member

Description and Requirements Position Summary Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member a

Know more banner-img