We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
Client & User Support is an industry-leading and award-winning client service team within FactSet, focusing on people with a specialized knowledge of a select group of sophisticated software and product offerings.
As a Business Development Manager this reporting to the Regional Manager the incumbent will be responsible for acquisition new business and sales management for the assigned territory / accounts. The job involves planning and execution of sales plans
- Support FactSet applications and create custom FactSet models, screens, and solve complex financial queries. - Provide creative solutions through expert telephone, email, instant message, and proprietary communication channels.
You will be owning and driving the overall client relationship management segment, where you will be required to on-board, implement, train, increase adoption, ensure retention along with high levels of customer satisfaction.
The successful candidate will be responsible for the smooth operations of the infrastructure and operational environments that support application deployment to internal and external customers, including the network infrastructure; server and device