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Capacity Planner Jobs

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29 Jobs

Job Description: * Create long term budget forecast, mid-range, short term and intraday forecasting * Support business decisions through the preparation of timely and accurate variable forecasts in a high volume contact center, with specific fo

Skills :

Local Resource Planner

ResultsCX
Philippines
2-5 years

The Local Resource Planner directly monitors a group of call center agents and is charged with the day to day operations and work-flow monitoring of each of ResultsCX queues. The LRP will analyze performance metrics to construct and drive performance

Local Resource Planner

ResultsCX
Philippines
2-5 years

The Local Resource Planner directly monitors a group of call center agents and is charged with the day to day operations and work-flow monitoring of each of ResultsCX queues. The LRP will analyze performance metrics to construct and drive performance

Business Analyst

UnitedHealth Group
Taguig Philippines
2-5 years

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about

Skills :

The Associate Business Analyst (Capacity Planner -Short-range Forecaster) is responsible for forecasting the call center staffing variables (i.e. call volume, average handle time, off-phone activities, overflow, etc.)

Skills :

Lead – Capacity Planner

Everise
Philippines
5-8 years

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and in

Workforce Manager | Bacolod

Ubiquity
Bacolod City Philippines
3-5 years

We're hiring. We are hiring for a Workforce Manager who will be in charge of managing our Workforce teams in our Bacolod site. We're made of something different. We act with empathy and urgency. We treat our clients, colleagues, and community like me

Workforce Manager | NCR

Ubiquity
Metro Manila / NCR Taguig
3-5 years

We're hiring. We are hiring for a Workforce Manager who will be in charge of managing our Workforce teams in our Eastwood and/or BGC site/s. We're made of something different. We act with empathy and urgency. We treat our clients, colleagues, and com

Local Resource Planner

ResultsCX
Metro Manila / NCR Philippines
2-5 years

The Local Resource Planner directly monitors a group of call center agents and is charged with the day to day operations and work-flow monitoring of each of ResultsCX queues. The LRP will analyze performance metrics to construct and drive performance

Global Resource Planner

ResultsCX
Philippines Metro Manila / NCR
2-5 years

The WFM Global Resource Planner provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM GRP will support processes to maximize work flow while minimizing causes

WFM Specialist

LSEG
Philippines
Not Specified

Job Description: Responsibilities: * Forecasting & Capacity Planning * Develop detailed resource models to show headcount utilization and need for major CO delivery team functions * Workforce Planner will be Responsible to deliver t

Forecast Analyst

Amex Group
Philippines
Not Specified

Job Description Forecast Analyst You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers financial

Workforce Planner

TaskUs
Philippines
2-5 years

Description So what does a Workforce Planner really do Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service l

Skills :

Workforce Planner

TaskUs
Philippines
2-5 years

Description So what does a Workforce Planner really do Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service l

Skills :

About us The next few years are going to be Dysons biggest and busiest yet. All thanks to a 2.5 billion commitment to its future technology pipeline. This growth will need the support of more new people across other functions around the world, includ

Senior Test Technician

Dyson Manufacturing Sdn Bhd
Philippines
3-5 years

About us The next few years are going to be Dysons biggest and busiest yet. All thanks to a 2.5 billion commitment to its future technology pipeline. This growth will need the support of more new people across other functions around the world, includ

Test Technician

Dyson Manufacturing Sdn Bhd
Philippines
3-5 years

Our global reputation is priceless and it always hangs on what we do next. Dyson is a unique technology enterprise. We pioneer. Our biggest category today didnt even exist a few years ago. Our next biggest category That could be where you come in. A

Senior Technician

Dyson Manufacturing Sdn Bhd
Philippines
3-5 years

About us The next few years are going to be Dysons biggest and busiest yet. All thanks to a 2.5 billion commitment to its future technology pipeline. This growth will need the support of more new people across other functions around the world, inclu

Local Resource Planner

ResultsCX
Metro Manila / NCR Philippines
2-5 years

The Local Resource Planner directly monitors a group of call center agents and is charged with the day to day operations and work-flow monitoring of each of ResultsCX queues. The LRP will analyze performance metrics to construct and drive performance

Lead – Capacity Planner

Everise
Philippines
5-8 years

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and in

Workforce Planner

TaskUs
Philippines
2-5 years

Description So what does a Workforce Planner really do Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service l

Skills :

Workforce Planner

TaskUs
Philippines
2-5 years

Description So what does a Workforce Planner really do Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service l

Skills :

Workforce Planner

TaskUs
Philippines
2-5 years

Description So what does aWorkforce Plannerreally do Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service lev

Skills :

Local Resource Planner

ResultsCX
Metro Manila / NCR Philippines
2-5 years

The Local Resource Planner directly monitors a group of call center agents and is charged with the day to day operations and work-flow monitoring of each of ResultsCX queues. The LRP will analyze performance metrics to construct and drive performance

Workforce Manager | Bacolod

Ubiquity
Philippines
3-5 years

We're hiring. We are hiring for a Workforce Manager who will be in charge of managing our Workforce teams in our Bacolod site. We're made of something different. We act with empathy and urgency. We treat our clients, colleagues, and community like me

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