• Analyze product requirements and translate them into detailed system functionality by working with internal organizations and/or clients.
• Develop architectural components in support of business requirements and standards for application dev't
• Support ongoing operational triage and performance analysis at the Kubernetes layer
• Support rapid traffic capture analysis
• Review the Kubernetes V2 implementation/configuration vs V1 and identify relevant differences
- Attend Functional Specification walkthrough for development.
- Provide estimate to counterparts, work on functional specifications and or give functional walkthrough to the
- Should be able to foresee potential risks on assigned deliverables
This position is responsible for managing the performance of call center representatives/ agents in operations focused on developing, tracking, monitoring, coaching, analyzing and providing feedback on performance.