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Back Office

Teletech Customer Care Management Philippiness Inc
Philippines
Not Specified

Job Description : At TTEC, we're all about the Human Experience. Elevated. As a site-based Seasonal Back Office Representative in Cainta, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an awa

Treasury Service Associate ( back office )

Wells Fargo
Philippines
1-3 years

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Back Office Specialist RWF

Wells Fargo
Philippines
2-5 years

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Skills :

Senior Workforce Business Analyst

John Clements Consultants Inc
Quezon City Philippines
Not Specified

Job DescriptionQualifications: * Bachelors Degree in any course with preference for applicants with experience in WFM. * Knowledge and understanding of Contact Centre and Back-office operations (queues/incoming volume, staffing, service levels,

Skills :

ADMIN ASSISTANT (TEMP HOME BASED) | FULL-TIME

Remote Staff Inc
Makati City
0-2 years

The Admin Assistant duties involve a wide range of support activities inside our HR department, from coordinating meetings to maintaining our employee database.

Skills :

Workforce Analyst

John Clements Consultants Inc
Quezon City Philippines
Not Specified

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders Youve come to the right place. Were looking for ambitious people who share our values and want to make every day better for people around the world. If

Skills :

Workforce Scheduling Analyst - Temporary WFH

John Clements Consultants Inc
Quezon City Philippines
Not Specified

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders Youve come to the right place. Were looking for ambitious people who share our values and want to make every day better for people around the world. If

Skills :

Job Description : Position Summary The Workforce Management (WFM) Specialist primary responsibility is to preserve the center's ability to meet contractual service level metrics of each program. This position provides frontline, 24X7 support for all

Skills :

Business Support Consultant 3

Wells Fargo
Philippines
3-6 years

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Securities Ops Service Spec 2

Wells Fargo
Philippines
3-6 years

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Operations Manager

Wells Fargo
Philippines
2-4 years

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

The IT Mobile Application React Developer role is to research, plan, design, develop, launch and/or managing efficient business, financial, and/or operations systems in support of core organizational functions and business process.

Skills :

Salesforce Developer

Microsourcing Philippines Inc
Metro Manila / NCR
3-8 years

The Developer will be responsible for helping to design and code a custom Salesforce Classic applications.

Skills :

Senior DevOps Engineer | Start ASAP | HMO from Day

Area Creatives Hub, Inc
Central Luzon Metro Manila / NCR
5-10 years

The main goal of the DevOps Engineer is to lead and own the operations and support of infrastructure cloud automation at WWG.

Skills :

Vice President - Brokerage Operations

Wells Fargo
Philippines
Not Specified

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Skills :

Job Description : Quality Assurance Specialist Quality Assurance (QA) Specialists are responsible for quality analysis based on client and Teletech specified policies, thresholds, and procedures. QA Specialists are accountable for providing, coordin

Job Description : At TTEC, we're all about the Human Experience. Elevated. As a Customer Service Representative at Bacolod City, you'll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winn

Executive QA Team Lead RWF

Wells Fargo
Philippines
5-8 years

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Securities Ops Service Spec 2

Wells Fargo
Philippines
3-6 years

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Sr. HR Admin, Screening Svs

Amazon
Philippines
2-5 years

Job Description : Job summary The Screening Services team is an exciting nexus within Amazon that works across all Amazon business units to deliver screening services that protect Amazon's customers, employees and assets. Amazon is the fastest growin

Job Description : HR Shared Services (HRSS) provides On-boarding, Employee Life-Cycle, Off-boarding, Benefits Administration, Payroll, administrative support and HR systems support to Citi employees. In partnership with HR, HRSS strives to provide e

ECMO QA Manager 2

Wells Fargo
Philippines
8-11 years

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Know more

Back Office Job Vacancies

Organizations across the globe want people to manage and process data. As businesses grow, it becomes an arduous task to manage the data generated on a regular basis and companies end up spending a fortune to carry out data processing tasks. Well, if you are a person who likes back office jobs and get a great zeal at data entry work or backend jobs, then you are at the right place.


What is a back-office job?

Usually back-office jobs are support jobs that an organisation outsource to a third party. An easy to understand example of a back office job is a call centre where customers can call in to enquire or register a complaint about a product or service. Data entry, account management, record maintenance, accounting, order processing, support services such as voice, chat…etc. are some of the common examples of back office jobs.

Back office jobs are often called call center jobs as well. These types of jobs are usually preferred by fresh college graduates, who are looking into job market. Various back office jobs are required employees to work in different time zones and at times in the night shift.


What are various profiles in back office jobs?

The back office executive can be found behind the scenes at any organization. They provide management support of all types and help to simplify front office production. Organizations prefer productive workers in back office executive job roles. This job comes with its own advantages and disadvantages and hence companies want people who are positive and energetic.

  • Office Administrator
  • Office Manager
  • Administrative Office Manager
  • Office Assistant
  • Executive Assistant
  • Administrative Assistant
  • Office Manager
  • Medical Office Assistant
  • Office Assistant/ Database Coordinator
  • Office Coordinator
  • Office Clerk
  • Account Executive
  • Executive Administrative Assistant
  • Assistant Office Manager


What type of various back office jobs are available?

  • Data Management: Drafting, storage, validation of document is data management. Back office executive responsibility includes gathering, verifying, preparation and formatting of presentations.
  • Processing of Projects: The paper work of project needs to be managed by a specialized person and hence this works finds a room in back office executive’s KRA.
  • Market Research: Some organizations also want their back office executives to do market research which can become a base for organization’s future work.
  • Finance and Accounting: Back office executive will be responsible to work with employees that look after the organization’s finances. Receipts, invoices, bills, checks, the creation of financial reports and statements, etc., all end up in the back office.


Which are the major companies that hire for Back office Jobs?

  • Tata Consultancy services
  • Wipro
  • Atos-Syntel
  • HDFC Bank
  • WNS
  • Accenture
  • Amazon
  • Amdocs
  • Airtel
  • Erickson
  • Concentrix
  • FIS
  • Make My Trip
  • I Energizer
  • Angel Broking

Though these are a few top firms that hire job seekers for data entry operator jobs, back office executive jobs and back office assistance jobs among others.


What is the future of back office jobs?

Back office jobs in future will consist of analysis advisory, compliance, transactional processing. As per an Accenture report, the transformation is striking in and the major strategies that can be taken up to transform back office jobs can be as follows:

  • Analytics
  • Digital and other forms of automation
  • Best practices Adoption
  • Business process reengineering
  • Shared services operating model
  • Self service
  • Risk based controls
  • Voluntary compliance

The future of back office jobs also sees a big opportunity with outsourcing firms where work is done on client basis. Due to cut down on cost, time and effort, enterprises across the globe are looking at outsourcing their data entry services to an off-shore location. As the outsourcing vendor works on a different time zone, it helps the business to get 24/7 service.


Preparation is the best way to ensure that you get the back office job that you are looking for. To help you prepare better, we list out some common back office interview questions.



What type of interview questions can be asked in a back office job?

  • What’s your experience in back office jobs?
  • What do you know about the company?
  • Have you implemented any improvements in your previous back office job?
  • Which are the top 3 skills required for a back office job?
  • Why did you apply for this job?
  • What’s the best thing you liked about your last job?
  • What’s that you hated the most in your last job?