To support customers by giving helpful information, responding to complaints and answering inquiries via phone or email. Ensuring that the customers are happy with the products, services and features.
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Provide IT and customer support to Amadeus Airline customers using Amadeus Products and Solutions (Reservation, Inventory, Ticketing, Departure control & boarding amongst the others).
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Be responsible for providing coding, testing, releasing, supporting and troubleshooting solutions based off the Mobile App SDK within Navitaire’s Digital Experience Suite.
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Conduct different types of test and certification activities on solutions based off the Web and Mobile App SDKs within the Navitaire Digital Experience Suite.
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Be responsible for providing coding, testing, releasing, supporting and troubleshooting solutions based off the Mobile App SDK within Navitaire’s Digital Experience Suite.
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Build expertise on assigned functionalities, Build expertise on relevant technologies
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Develop, maintain and support efficient, reliable and maintainable airline software applications.
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The technical author engages with a range of stakeholders to determine the appropriate type of end-user documentation required for 1 or more airline products to ensure that customers can successfully use a product and its functionality.
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General testing activities on various projects that may include several releases, enhancements, and bugs.
Create test conditions and design test cases, test scripts and supporting data in response to requirements.
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As part of our People Advisory Services - Global Immigration team, you help our clients manage business issues relating to their global workforce by providing immigration services to their international assignees / foreign local hires.
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Manage changes for multiple products (ACUS, APV, BRS etc) with responsibility of increasing efficiency by Automation, ensuring high level of quality deliverables, proactive communication and reporting.
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This position is responsible for developing project plans and estimates, and end-to-end project management from initiation through implementation and deployment.
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Amadeus Learning Services is tasked with delivering online and offline learning solutions to internal and external customers.
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Flight dispatcher is in-charge of providing crew a flight package including Fuel, NOTAMS, and weather.
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The Manager EFB and device management is responsible maintaining iPads for the use during the
airline’s operation. Including ground services, cockpit and cabin crew.
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Software Developers will be responsible for coding, testing, supporting, and troubleshooting solutions based of the Navitaire Digital Experience Suite. It will work with tech architects, product owner, UX designer, and Scrum Master.
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Key Skills:
Business Analyst, Good Communication Skill, Project Management, System procedure document
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The Configuration Management DevOps Associate will be responsible mainly to provide application management and monitoring for Navitaire's cloud-based products.
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Be part of the Change & Release management function in Airport IT managing changes for multiple products with responsibility of increasing efficiency by Automation.
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The Quality Assurance Engineer is responsible for testing Navitaire complex airline application software to ensure that products meet acceptable standards and end-user requirements.
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As a Premium Customer Support Assistant, you will be responsible to handle customers contacts, solve most common reported issues or guide customers on Amadeus Airlines products. Providing status to customers and following up on opened cases.
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