This position will focus on content compliance requirements and material delivery across all global platforms. This position ensures that the content/ materials aired are complying with regional regulations and policies of the assigned platform.
The Solutions Delivery Manager is a technology professional that helps the organization's agility to achieve customer's delight by delivering high quality solutions through adoption of Agile principles and practices.
The Content Development Associate is in-charge of providing the following services: subtitling, translation, transcription, and synopsis writing to various repurposing groups. Also conducts trainings to writers assigned to provide translations.
The process engineer’s role involves designing, aligning, controlling and continuously improving processes and system performance on the client level. He/she also ensures that there’s a healthy interdependence and interaction amongst processes.
The Workforce Associate interprets data, formulates and implements modifications to staffing plans for agent schedules and skill assignments to balance resources, both in real time and future planning, to meet Enterprise service levels and performanc
The Account and Operations Manager is in-charge of managing efficient service delivery of a specific program or programs where he/she will be handling a team consisting of Team Managers and a number of agents.
The call center agent shall deal with customers on their concerns on the products of the company's business partners while projecting a professional company image through voice and online transactions.
The System Specialist (Media Administrator) is responsible for the daily monitoring of all applications, systems automation and integration of the company’s identified systems to ensure that services and requirements of the clients are met.