The Account and Operations Manager is in-charge of managing efficient service delivery of a specific program or programs where he/she will be handling a team consisting of Team Managers and a number of agents.
The process engineer’s role involves designing, aligning, controlling and continuously improving processes and system performance on the client level. He/she also ensures that there’s a healthy interdependence and interaction amongst processes.
The Workforce Associate interprets data, formulates and implements modifications to staffing plans for agent schedules and skill assignments to balance resources, both in real time and future planning, to meet Enterprise service levels and performanc
The call center agent shall deal with customers on their concerns on the products of the company's business partners while projecting a professional company image through voice and online transactions.
The ABS-CBN YouTube/Facebook Team seeks a digital video strategist seeks to coordinate and enhance the ABS-CBN-owned YouTube/FB channels. The successful candidate will oversee the ABS-CBN-owned YouTube/FB channels as a revenue-generating platform.
Posted: 24 days ago
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