Work From Home Healthcare CSR - Pasay

Work From Home Healthcare CSR - Pasay

Metro Manila / NCR
0 - 1 Years
Not Specified

Job Description

Join our team of Temporary Work from Home Healthcare Customer Service Representatives. 
 
Now, more than ever, how we connect is everything. That’s why we're moving our processes online to bring you virtual interviews & assessments. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us. 

What you’ll be needing to have as a Temp WFH Healthcare CSR:
• Completed at least Senior High School
• Computer savvy with MS Windows expertise
• Exceptional English communication skills – verbal and written
• Ability to thrive in a dynamic environment
• Six months or more of customer service experience 

Technology and work environment requirements for the job: 

• Have the right connection – you will need a home internet connection that is >15Mbps (you may do a quick check through SpeedTest.net)
• Computer – we’ll supply and deliver at your doorstep
• Must be able to hard-wire (via ethernet cord) directly into your home modem
• Must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working. 

What your typical day will consist of: 

• Consult with customers on technical support inquiries via a variety of communication channels that could include voice, email or chat
• Open and maintain customer accounts and information
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
• Resolve customer technical issues with patience and understanding
• Identify additional needs customers may have and help them to upgrade products or services
• Positively participate in company events, in team meetings, and support your peers 

What you'll enjoy: 

• Fun, talented and witty teammates
• Knowledgeable, encouraging, and present leadership
• Family-friendly environment
• Free-spirited, theme-based employee events
• Diverse and community-minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• An accessible office location at Two Ecom Center, MoA Complex, Pasay City

• And yes…all the competitive pay, bonuses and benefits you'd expect and maybe a few you didn't
Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us. 
 
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. 

Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. 
 
For more information about TeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.

About

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TeleTech
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

Career Changers Welcome Here
Time to change your career Whether you've spent your career on the admin side in receptionist, administrative assistant, sales or support roles or you've grown in industries such as retail, restaurant, hospitality, travel, insurance or financial services, we believe you have the customer focused skills it takes to join our global associates team.

For more information about TeleTech, visit TeleTechJobs.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.

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