Vietnamese Customer Relationship Officer

Vietnamese Customer Relationship Officer

Ventem Services Incorporation
1-3 years
Not Specified

Job Description

Responsibilities:

  • Ensures that basic CS functions are performed.
  • Serves as a liaison between the customer and various departments.
  • Actively engage with customers by attending efficiently to their inquiries and concerns via Live Chat/ Email / Phone
  • Resolve customer complaints effectively through careful analysis of situations and determination of the required resources for win-win resolutions.
Requirements:

  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelors/College Degree, any field.
  • Fluency (written and spoken) in one language other than English: Vietnamese.
  • Excellent Verbal and Communication Skills.
  • Willing to work in rotational / shift schedule.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • The candidate must be staying in Manila, Philippines.

Ventem Services Incorporation offers a competitive compensation and benefits package with promising career growth while working in a safe and dynamic environment.

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