USRN Assistant Manager

USRN Assistant Manager

Bershaw Consultancy
Metro Manila / NCR
2-5 years
60000 - 75000 PHP

Job Description

QUALIFICATIONS:

Candidate must possess at least a Bachelor's/College Degree in Nursing.
At least 2 year(s) of working experience in the related field.
Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Customer Service or equivalent.
Active US and PH Nursing Licenses.
2 years of Clinical / ER experience.

JOB RESPONSIBILITIES:
Supervises a team of 20+ clinical staff with varying professional licenses and education levels
Communicates with employees and customers to ensure prompt and courteous attention to all questions regarding products and services
Responsible for knowing the intricacies and compliance standards of all key benefit management programs
Works collaboratively with the compliance department to investigate complaints and correct errors.
Handles and reviews disciplinary actions directly with employees, i.e., verbal warnings, records of discussion, and formal disciplinary documentation.
Continuously coach the team to ensure the individual and team performance goals are achieved
Serves as point of escalation for procedural and technical issues and coach staff regarding how to effectively resolve the issue(s)
Tracks and monitors team performance; provides feedback
Conducts formal performance appraisals of direct reports and prepares and communicates performance reviews and development recommendations.
Highly motivated, self-starter who works independently using all available resources, policies, and procedures to work effectively and meet deadlines in an atmosphere of multiple projects and shifting priorities

Job Details

Bershaw Consultancy has been providing an efficient, effective, and enjoyable staffing experience to job-seekers and employers since 2012. We know that a resume is important, but it’s also just a piece of paper. Our job as consultants is to understand the needs of the employers and job seekers to help bring together the perfect match in expertise, skill, and personality.

Offering quality recruitment services to place the right people with the right jobs in the Philippines. Whether you are looking to hire new staff or to find a new job, we’re here to help you succeed. Call us up to arrange a meeting. We’ll have your hiring or job-seeking needs met in no time by one of our professional consultants.

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