URGENT Sr. Project Manager-Full Time

URGENT Sr. Project Manager-Full Time

Electronic Commerce Payments Inc
Metro Manila / NCR
7 - 10 Years
Not Specified

Job Description

1. Project Management

• Coordinate with the internal resources and third-party vendors for the flawless execution of projects and develop a good relationship with all the parties involved.
• Translates clients’ business requirements into practical IT projects.
• Creates a top-down representation of clients’ requirements and processes.
• Ensures that technical requirements are clearly defined and reflected on the contract/agreements.
• Develop comprehensive project plans to be shared with clients as well as other staff members. Set and manage clients’ expectation.
• Direct and oversee project development from beginning to end. Ensure that all projects are delivered on-time, within the scope and within budget.
• Draft and submit budget proposals, and recommend subsequent budget changes when necessary.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Present to reports on progress as well as problems and solutions
• Develops full scale project plans and associated communication documents.
• Set and continually manage project expectations with team members and other stakeholders.
• Determine and assess need for outsource developers and/ or consultants if necessary during project cycle.
• Track project milestones and deliverables.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of the status reports from the project team, analyze results and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises and devise contingency plans.
• Build, develop and grow any business relationship vital to the success of the project.
• Conduct project post mortems and create recommendations and reports in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.
2. Customer Service

• Seeks information about the real, underlying needs of the customers, providing insights, and recommending actions to address these needs.
• Manages and encourages the collection of customer feedback through variety of mechanisms.
• Uses customer information and feedback to make or recommend changes to current work activities, processes or services.
• Escalates opportunities to align practices and policies consistent with customer advocacy.
• Understands how changes might impact customers and their needs.
• Balances expectations and needs of various stakeholders.
3. People Management
• Delegate tasks, responsibilities and deadlines to Business Analysts and Software Developers. Meet with them regularly to get status updates with their handled projects.
• Analyze the performance of Business Analysts and Software Developers. Provide complete and practical positive or corrective feedback in a timely manner.
• Provide recommendations on how individual skills Developers and Business Analysts’ be further developed.


• University Degree or College Diploma in the field of Information Technology.
• At least 7 years’ direct work experience in a project management capacity, including all aspects of process development and execution. With at least 2 years managerial experience.
• Project Management Certification is a plus
• Strong familiarity with project management software such as MS Project and other related software.
• Familiar with programming languages, including .NET (Windows Utilities Apps and Web Service Apps)
• Knowledgeable with Waterfall and Agile Scrum Methodology
• Database experience with SQL (Structured Query Language)
• Competent and proficient understanding of web, server to server and terminal platforms.
• Technically competent with various software programs-MS Office: Excel, Word, Visio.
• Experience in working both independently and in a team-oriented, collaborative environment is essential.
• Can conform to demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients and other departments.
• Ability to bring project to successful completion through political sensitivity.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Adept at conducting research into project-related issues and products.
• Customer service skills is an asset.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• IT Professional with comprehensive business/technical skillset and expertise in business process automation/management, system integration, process improvement, requirement analysis, process flow design, project management, software utilities development and client/vendor relationship.

Who We Are

Electronic Commerce Payments Inc. (ECPay) is the leading electronic payment service provider in the Philippines. ECPay’s multi-payment platform payment infrastructure operates as a secure electronic depot for Electronic Loading, Bill Payments, Airline Ticket Payments, Cash-in Service and Online Shopping Transaction Payments.

For over 16 years, ECPay has built its network by enabling retail outlets and collection partners to offer accurate, secure and timely payment services to their customers while providing merchant and biller clients with real-time electronic reconciliation, web-based reporting and system management.

ECPay’s operations hub is a complement of over 100 employees, dedicated in providing consistent and timely delivery of ECPay services, products and information to its clients. ECPay’s Sales Team, Technical Support Group, Business Applications Development Team and 24/7 Call Center staff ensure that clients receive the highest grade of service.

ECPay is the most
Convenient Platform
for Payments.
Aside from being able to pay your bills at our payment partner outlets nationwide, you can also top-up your mobile phone credits, reload your accounts and use the services of our accredited partners.

What We Do

ECPay focuses on delivering value to its stakeholders — our partners, and ultimately, the end-users that they serve. ECPay provides the backend payment solution for its retail and collection partners thru its wide array of services ranging from Bill Payments, Electronic Prepaid Mobile Phone Top-Up Loading, Electronic Pins, E-Wallet and Cash Card Reloading, Airline Ticket Payments, Online Shopping Payments and Credit Card Payments.

To date, ECPay serves as one of the biggest third-party electronic payment service providers for more than 150 Billers and Merchant Partners. Our Biller and Merchant partners is a complement of Water and Power Utilities, Telecommunications, Airline Companies, Online Shopping Merchants, Cables, Loans, Insurance and Health Maintenance partners in the country.

ECPay has a nationwide merchant network of over 9,000 sites located in Convenience Stores, Service Stations, Supermarkets, Department Stores, Malls, Pawnshops, Remittance Centers and other Retail Outlets nationwide, providing ECPay’s services to its end-customers.

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