We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Trials Representative, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.
As Trials Representative, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.
As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.
A SNAPSHOT OF YOUR ROLE
Your day could see you:
• High volume outbound calls to leads in order to arrange a 21 day free trial
• Educating potential clients on our product offering
• Effective objection handling
• Attain daily and weekly targets
• Maintain in-depth product knowledge
• Update and maintain accurate client notes in Salesforce.com
• Have quality conversations with clients to set up the sales person at the end of the trial period and to maintain a conversion rate of 40%
• Ensure that all new clients have appropriate business and licensing registration
A BIT ABOUT YOU
• Excellent verbal and written communication skills
• Three to five years of experience in the BPO industry
• Ability to operate effectively in a high call volume environment
• Ability to close a deal
• Excellent customer service skills
• Working knowledge of CRM systems
WHAT WE VALUE
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
• Ambition: Voice and measure your goals.
• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Judgement: Make wise judgement calls, putting the team and business at heart.
• Leadership: Continuous improvement starts with independent action.
• Leverage: Do more with less, master the art of leverage.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.
Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers:
Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Apply with us today and #AcquireHappiness.
Functions : Telecom/ISP
Industries : ITES/BPO, Recruitment/Staffing/RPO
Skills/Roles I hire for: CSR and TSR
level Hiring For: Junior Level, Mid Level
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